Rental Portfolio Specialist

2 days ago

Cape Town, Western Cape, South Africa WeTrade Property Full time R20 000 - R23 000 per year

Position Overview: Rental Portfolio Specialist plays a key role in providing office and agent support. The appointed person will be working under instruction, but the ability to be self-motivated, use initiative, and work independently is essential. Must familiarize herself with the company's strategic goals and aspirations to ensure that targets and goals are met. Qualities such as management skills and business acumen will be an advantage, as the incumbent should show a level of responsibility. The job description is broadly defined and includes, but is not limited to, the following:

General Duties


• All duties related to the Rental portfolio as per KPA


• Rental and WeConnectU software – keep up to date daily


• To assist with the day-to-day running of an Estate agency office.


• Capturing of data on our systems and relevant uploading and filling on WeConnectU and OneDrive.


• Liaising with all parties such as Landlords, Tenants, Agents, Directors, Trustees, Attorneys, debt collectors, members of BC or HOA, and other departments relevant to lease agreements.


• Ensuring all compliant paperwork is in place, system is updated.


• Communication emails, telephone calls, and sms to owners and tenants.


• Vetting of all new rental applications (ITC & Voca)


•Maintain utilities, payments, and municipal follow-ups.


•Draft leases & addendums, file mandates, FICA & POPI compliance


• Ensuring the capturing & billing for rent rolls, levies, municipal charges, water & electricity


• Handling Insurance claims


• Screening telephone calls, enquiries/requests, and handling when/where appropriate any inquiries, complaints, or renewals.


• Basic accounting when necessary


• Uploading payments and invoicing for relevant landlords, tenants


• Good communication skills (written and verbal)


• Knowledge of POPI and the PPRA


• Work under a pressurized environment and meet deadlines


• Rental duties to assist the Director and agents

Support & Daily responsibilities


•Ensuring all compliant paperwork is in place, the system is updated, and all paperwork is uploaded to WeConnect U & One Drive


•Oversee and maintain data on our systems on WeConnect U


•To assist with any agent inquiries or queries regarding rentals.

Work Ethic


•Enhances a harmonious working environment in the office by displaying a commitment to teamwork and having a positive attitude towards management, co-workers, and clients


•Continuously displaying a willingness to help with tasks that fall outside the scope of the employee's job description


•Adherence to all Codes of Conduct & Act in a professional manner at all times.

Requirements:


•Office-based position


•Reliable vehicle


•Cellphone


•Current valid FFC


•Salary: Between R20 000 and R23 000

Focus: Rentals & Tenant Management


•Vet applications (ITC, info verification).


•Maintain utilities, payments, and municipal follow-ups.


•Draft leases & addenda, file mandates, FICA compliance.


•Handle inquiries, complaints, and renewals.


•Manage statements, invoices, and deposit/wallet accounts.


•Rental commission calculations and vouchers.


•Rental training & SOP compliance


•Monthly Rental Reporting, TPN Reports – Rollup Monthly and annually.

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