Data Analyst

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are
We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We're empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We're Looking For
We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you
We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As part of the Data Team, we deliver information to the company that is timely, accurate, reliable, and relevant. Our information is utilised across the entire business from front facing customer hosts through to executives. Ongoing analysis and evaluation of results is a daily function. This role involves working closely with clients, providing analytical insights, and making data-driven recommendations to support business objectives.

What You'll Be Doing
As part of your role, your responsibilities will include:

• Performing statistical and data analysis.
• Extracting relevant data from various internal and external sources for analysis.
• Manipulating and analyzing raw application data from various systems to derive meaningful insights.
• Developing and conceptualizing new reports and dashboards based on business needs.
• Investigating and monitoring data trends proactively.
• Conducting financial analysis and support data-driven business decisions.
• Providing strategic recommendations based on data-driven insights.
• Providing training and education on data systems, reports, and analytical outputs.
• Delivering ad hoc data services and analytical consulting to clients.
• Close collaboration with the Product Manager and Engineering team to understand business objective and key metrics to be analyzed.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential Skills You'll Bring To The Table
The necessary skills that we require for this role include:

• A graduate/postgraduate degree in a relevant discipline (Mathematics, Actuarial Science, Mathematical Statistics or similar)
• Minimum of 5 years' experience in a data-related field (data engineering, data analytics, BI, etc.).
• 2 years of experience in a Data Analyst, BI Analyst role or similar
• A sound understanding of relational databases
• Hands-on experience with SQL and the Microsoft BI stack or equivalent.
• Expertise in report writing and visualization technologies.
• Superior applied excel knowledge.
• Exposure to or interest in data mining technologies.
• Experience in or exposure to analytical research/methodologies.
• Very strong math and stats experience/skills.
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
• Strong client interaction skills.
• Business interpretation of decision support data.
• Exceptional attention to detail, ensuring high standards of quality in all outputs.
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.

Desirable Skills You've Got Up Your Sleeve
It would be great if you also have some of the following skills:

• Knowledge of advanced statistical methods such as regression analysis, hypothesis testing, time series analysis, and machine learning algorithms.
• Practical experience with tools like R, Python, SAS, or SPSS for statistical modelling and analysis.
• Expertise in data mining technologies.
• Experience with cloud based data platforms.
• Experience in data extraction, transformation, and loading (ETL) processes.
• Familiarity with tools and technologies for managing and processing big data, such as Hadoop or Spark.
• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations

Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These Competencies Are

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What You'll Get Back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Free Daily Meal
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
• Team socials

Be part of that Superclass feeling.
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 20 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It's all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow