1993 - Technician - Software

2 weeks ago

Centurion, Gauteng, South Africa CTRACK Full time R250 000 - R500 000 per year

We are hiring Technician - Software

The Technician - Software is responsible for the installation, maintenance, troubleshooting, and support of software systems and applications within the organization. This role ensures software operates efficiently, resolves technical issues promptly, and provides technical assistance and training to end-users to maximize productivity and system integrity.

Main job functions:

  • Diagnose, resolve, and document complex software and system issues, including bugs, errors, and performance problems.
  • Install, configure, and upgrade operating systems, business applications, and utility software on end-user devices and servers.
  • Perform routine maintenance, patching, and updates to ensure software security and optimal performance.
  • Provide timely and effective Tier 1/Tier 2 technical support and guidance to users via help desk, phone, or in-person.
  • Create and maintain clear, up-to-date technical documentation, troubleshooting guides, and user manuals.
  • Participate in software testing (manual or automated) to validate functionality and performance before deployment.

Qualifications and experience:

  • An Associate's or Bachelors Degree (or equivalent Diploma/Higher Certificate) in Information Technology, Computer Science, Software Engineering, or a related technical field.
  • 1-3 years of hands-on experience in a technical support, desktop support, help desk, or junior software/IT technician role. Experience using a ticketing/CRM system is highly preferred.
  • Relevant industry certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified: Modern Desktop Administrator (MDA), or equivalent vendor-specific certifications.
  • Demonstrated experience with core software tools and technologies: Operating System troubleshooting (Windows/Linux/macOS), remote access tools, and basic network diagnostics.

Skills and Knowledge:

  • In-depth Knowledge of core operating systems (Windows, macOS, Linux) and skill in installing, configuring, and maintaining diverse COTS and proprietary software applications.
  • Expert skill in software diagnosis, utilizing tools and logs to identify, isolate, and debug defects and performance issues efficiently.
  • Skill to write and execute simple scripts (e.g., PowerShell, Python) to automate routine maintenance tasks, system checks, and data gathering.
  • Knowledge of database management concepts and the Skill to write basic SQL queries for troubleshooting data-related software errors.
  • Knowledge of network protocols (TCP/IP, DNS) and endpoint security principles to ensure system stability and compliance.
  • Skill in creating clear, precise technical documentation and knowledge base articles for both peers and end-users.
  • Skill in critical and logical thinking to systematically analyze complex software issues and derive root causes.
  • Skill in verbal and written communication, crucial for providing clear user support, managing ticketing systems, and collaborating with technical teams.

Closing Date: 10 November at 16:00

  • IT Technician

    2 weeks ago

    Centurion, Gauteng, South Africa Spoor & Fisher Full time R180 000 - R250 000 per year

    We are looking for a skilled IT Support Technician with 2-3 years of desktop support experience to provide first- and second-line support, manage hardware/software setups, and ensure smooth operation of end-user systems and IT infrastructure. The ideal candidate will have an IT-related qualification, strong troubleshooting skills, and be comfortable working...

  • Desktop Support Technician

    1 week ago

    Centurion, Gauteng, South Africa Quick2Start Full time R55 000 - R70 000 per year

    Join SilverBird BPO, a dynamic and growing company in the Business Consulting and Services industry, as a Desktop Support Technician. Located in South Africa, our team of 11-50 employees is dedicated to delivering exceptional service and innovative solutions to our clients. In this role, you will be responsible for providing technical support and...

  • Centurion Help Desk Technician

    13 hours ago

    Centurion, Gauteng, South Africa Eastern Personnel Consultants Oostelike Personeel Konsultante Full time R200 000 - R300 000 per year

    Centurion Help Desk Technician Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: R20 000 – R25 000 CTC per month Benefits: Provident Fund and December BonusWorking hours: Monday – Friday from 08:00...

  • Civil Engineering Graduate

    1 week ago

    Centurion, Gauteng, South Africa Network2 Full time R44 000 - R58 000 per year

    We are now seeking a motivated Graduate Civil Engineer (BEng) to join our dynamic and growing team. Role Overview:As a Graduate Civil Engineer, you will support the planning, design, and delivery of a variety of engineering projects. You will work alongside experienced Engineers and Project Managers, gaining practical experience and developing your technical...

  • Senior Civil Engineer

    2 weeks ago

    Centurion, Gauteng, South Africa Eminence Business Solution (Pty) Ltd Full time R900 000 - R1 200 000 per year

    KEY RESPONSIBILITIESAnalyze survey reports, maps, drawings, blueprints, aerial photography, and other topographical or geologic data to plan projects.Carry out site investigations accurately and on time.Design of engineering works.Be proficient with the design and CAD software used by the design section.Ensure that the computer hardware is maintained and...

  • Engineer - Water

    2 weeks ago

    Centurion, Gauteng, South Africa AECOM Full time R250 000 - R400 000 per year

    Company Description AECOM's Enterprise Capabilities team is looking for a Engineer - Water to join our team in South Africa.About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital adoption, Enterprise Capabilities (EC) is AECOM's primary vehicle for workshare. Operating across geographic boundaries and time-zones, EC...

  • Procurement and Workshop Assistant

    14 hours ago

    Centurion, Gauteng, South Africa TEST-A-RELAY Full time R150 000 - R250 000 per year

    Company DescriptionThe Junior Procurement and Workshop Assistant will provide operational support to the Procurement Managers from RSS and TAR by assisting with the receival, dispatch, and record-keeping of goods, as well as maintaining procurement documentation on Sage Intacct. The role also ensures that the workshop operates efficiently, tools and...

  • Project Manager: Electronic Security Solutions

    1 week ago

    Centurion, Gauteng, South Africa G4S Full time R400 000 - R800 000 per year

    G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Project Manager in the Electronic Security Solutions division based at our Head Office in Centurion, Gauteng reporting to the Regional Technical Manager.This role is responsible for coordinating and project managing the implementation of allocated...

  • Engineer - Rail Design

    1 week ago

    Centurion, Gauteng, South Africa AECOM Full time R500 000 - R1 000 000 per year

    Company DescriptionAECOM's Enterprise Capabilities team is looking for a Engineer - Rail Design to join our team in our South Africa offices.About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital adoption, Enterprise Capabilities (EC) is AECOM's primary vehicle for workshare. Operating across geographic boundaries and...

  • Engineer - Rail Design

    2 weeks ago

    Centurion, Gauteng, South Africa AECOM Full time R80 000 - R120 000 per year

    Company Description AECOM's Enterprise Capabilities team is looking for a Engineer - Rail Design to join our team in our South Africa offices.About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital adoption, Enterprise Capabilities (EC) is AECOM's primary vehicle for workshare. Operating across geographic boundaries and...