Quality & Food Safety Coordinator

Quality & Food Safety Coordinator

Job Purpose

The purpose of the role is to support the operations team in ensuring on site adherence to a fit for purpose quality assurance and food safety framework. This role will assist in coordinating quality and food safety assessments and following up on corrective plans and initiatives that have been implemented to mitigate risks/non-adherence. To ensure the effective implementation, monitoring and improvement of the Quality and Food Safety Management Systems, conduct internal inspections and audits, manage pest control and hygience requirements within the DC.

Key Accountabilities and Outputs

Food Safety and Quality Management System

• Food Safety Coordinator would this person not report into the FS Team in Operations? If so then rather say Member of the Regional Food Safety Teamresponsible for initiating, communicating, monitoring and reproting on adherence to food safety requirements
• Continuous improvement to the Food Safety Management System
• Responsible for enforcing Change Management Controls wrt Food Safety
• Ensuring all documentation, SOPs, checklists etc are completed in full and correctly
• Guidance and assistance to the DC team with external audit preprations
• Training DC staff on Quality and Food Safety requirements such as product handling and storage practices, stock rotation, how to do self inspections and internal auditing, handling of non conforming products, emergency preparedness, trade returns procedure and recalls
• Assists with FS related complaints investigations
• Assists the DC team with traceability and mock recall exercises
• Assists with any regulatory inspections

Prerequisite Programs (PRPs)

• Enforces the implementation of all Quality and Food Safety PRPs
• Ensures that trade returns are handled in accordacne with the SOP
• Ensures that goods receiving and dispatch are done in accordance with the SOP and the relevant QFS records are maintained by the respective DC staff
• Manages the Code of Pratice
• Ensures the DC follows requirements for the segregation of food and non food items
• Ensures the enforcment of the visitor and contractor policy

Audits

• Plans and Coordinates internal audits and self inspections
• Represents TBC during external/3rd party audits
• Manage external audit findings, corrective actions and verification
• Raises internal audit findings and ensures corrective actions and verifications are completed by the DC team timeously
• Ensure compliance to all regulatory and customer food safety and quality mandates/ requirement

Pest Control

• Responsible for Internal Pest Management for the plant.
• Internally appointed pest control officer
• Manages all pest control records
• Pest Control Trends Analysis

Inspections

• Conducts Glass and Foreign body Inspections
• Conducts Cleaning Inspections of the DC operationals areas, grounds and facilities
• Conducts Locker Inspections
• Conducts Verification Inspections of shunting and distribution vehicles to ensure that the DC dispatching staff are ahering to this requirement for truck cleanliness

Coordinate quality assurance assessments

• Identify weaknesses in existing practices, processes, policies and systems
• Critically evaluate controls in place, identifying risks and create suitable solutions
• In cases of non-compliance, liaise with the relevant authority for management decision making
• Successfully execute on all onsite QA activities, ensuring that all agreed standards are met
• Conduct comprehensive inspection of the final product, ensuring all quality standards are met
• Carry out effective inspection of the packaging of the final product and verification of labelling
• Conduct effective inspection of incoming CHEP pallets
• Assit with root casue investigation into quality related complaints

Follow-up and monitor the implementation of corrective action plans and initiatives

• Provide regular updates on all corrective action plans and initiatives being implemented
• Support the implementation of corrective action plans and initiatives where required
• Escalate any recurring deviations and/or non-compliance issues at the appropriate next level

General Operational Contributions

• Actively participate in operational planning and reporting processes
• Drive continuous improvement through streamlining and optimising relevant operational practices, processes and tools
• Adhere to operational and financial frameworks of practices, processes, standards and controls
• Control cost and take the necessary action to mitigate any financial risks or non-compliance

Adherence to the Quality, Food Safety, Health, Safety and Environmental Standards

• Adherence to Standards: Ensure strict adherence to Quality, Food, Health, Safety and Environmental policies and standards.
• Enforcement: Enforce all food safety and health regulations, policies, and requirements at all times to guarantee a secure work environment.
• Personal Hygiene: Maintain exceptional personal hygiene as per the organizations code of conduct.

• Contamination Control: Raise awareness about potential physical product contamination and implement control measures to prevent it.

• Health and Safety Measures: Take reasonable precautions to prevent health and safety hazards. Follow the prescribed incident reporting procedure in case of accidents.

• Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures. Enforce compliance with legislative and statutory requirements, as well as GMPs (Good Manufacturing Practices).
• Training: Attend and enforce the implementation of learnings from training sessions related to Quality, Food Safety, and Health and Safety.
• Housekeeping: Maintain high levels of cleanliness and orderliness within the work environment.

General

• Responsible to ensure housekeeping is performed and ensure that all products and activities are stored and are executed within the demarcated areas according to the housekeeping policy (green red and yellow areas)
• Conversant with relevant business information, policies, processes and procedures
• Maintains expected performance standards
• While Job Descriptions are written up for the purpose of a basic outline of the work and responsibilities associated with the Job, the Company encourages and expects all employees from time to time, to assist with work that may not be a direct part of their job description

Qualifications and Experience

• Grade 12 / Matric / NQF level 4 (Essential)
• National Diploma in Food Technology, Biotechnology, Quality Management (Essential)
• Upto 3 years experience (Operational Execution) Technical, FMCG, Warehouse experience is an advantage.
• Basic MS Excel; MS Word; E Mail

Key Qualities

Communication

• Routine communication in connection with instructions, requests or normal work tasks

Problem Solving

• Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.

Relationships Maintained

• Others outside of own work area but inside the organisation