Dispatch Analyst
13 hours ago
A leading manufacturing company is seeking a Dispatch Analyst to take charge of daily dispatch operations — combining analytical precision with hands-on leadership.
This is your chance to play a pivotal role in ensuring efficient fleet utilisation, on-time deliveries, and team performance excellence within a fast-paced, high-volume logistics environment.
Key Responsibilities:
- Supervise and coordinate a dispatch team of over 20 staff, ensuring smooth daily operations.
- Monitor and analyse dispatch performance metrics, including route efficiency, turnaround times, and delivery accuracy.
- Optimise fleet utilisation and route planning to ensure cost-effective deliveries.
- Oversee POD and documentation accuracy, ensuring full compliance and traceability.
- Manage driver schedules, ensuring coverage, performance, and adherence to company standards.
- Track and report on key operational KPIs (vehicle utilisation, fuel consumption, and OTIF performance).
- Collaborate with the logistics team to implement data-driven improvements in dispatch processes.
- Support fleet maintenance and compliance, ensuring that roadworthiness, licensing, and safety standards are met.
- Drive staff performance management, including KPAs, coaching, and disciplinary processes where necessary.
- Prepare daily, weekly, and monthly performance reports with insights and recommendations for optimisation.
Qualifications & Experience:
- Education:
- Tertiary qualification in Logistics, Supply Chain Management, Operations Management, or a related field (advantageous).
- Experience:
- 3–6 years' experience in logistics, distribution, or dispatch operations.
- Minimum 1–2 years' experience supervising or managing staff in a logistics environment.
- Strong exposure to route planning, dispatch systems, and performance analytics.
- Experience using Route Optimiser Software or similar systems (preferred).
Traits & Competencies:
- Analytical and detail-oriented, with a passion for process improvement.
- Confident, assertive leader with strong communication and coordination skills.
- Hands-on, proactive, and comfortable making real-time operational decisions.
- Thrives in a fast-paced, high-pressure environment.
- Strong Excel and data reporting skills.
- A team player with a continuous improvement mindset.
Why This Opportunity?:
- Lead a skilled dispatch team and make data-driven operational improvements.
- Join a reputable manufacturer known for efficiency and reliability.
- Work in a collaborative, forward-thinking environment with growth potential.
How to Apply: If you're ready to take the next step in your logistics career as a Dispatch Analyst, apply now
For more opportunities in Supply Chain, Logistics, and Operations, visit:
Please Note: Only shortlisted candidates will be contacted within two weeks. If you do not receive feedback, please consider your application unsuccessful.
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