Account Manager

2 weeks ago

Cape Town, Western Cape, South Africa Karri Payments Full time R90 000 - R120 000 per year

About Karri

Karri is one of South Africa's most beloved school payment apps, used by hundreds of schools across the country to make payments fast, simple and safe.

We've recently launched the
Karri Card:
South Africa's safest youth bank card. Unlike most youth cards (which are just adult cards with your kid's name on them), the Karri Card has smart parental controls. Chidlren feel grown-up and parents feel anxiety-free.

By joining Karri, you will have the opportunity to be a part of a rapidly-growing, proudly South African FinTech team.

As part of our sales and account management team we will look to you to present, promote and sell Karri to schools in and around the Cape Town area, while also developing and deepening positive business and customer relationships with current client schools.

What you'll do:

As an Account Manager and Sales Representative, you will:

  • Build your Sales Pipeline.

Identify, engage with, and sign (close) new prospective client schools within your sales region. This can include cold calling, attending relevant conferences, hosting product demonstrations at SGB meetings, pitching to multiple key decision makers over a series of weeks.
- Onboard & train newly signed clients

. This includes scheduling product training sessions with school-end users, collaborating with several school stakeholders to ensure our partners understand how to explain and use Karri with their teachers, coaches, and parents.
- Maintain current client school relationships

. More than just offering customer support, you will be expected to engage with current clients quarterly (at minimum) and present new, innovative ways for our client schools to adopt Karri in their day-to-day functions.
- Work within our CRM system, to manage, track and update changes in your sales and account management pipeline.

What we care about:

  • Attunement.
    You're curious about people and problems. You listen deeply, ask smart questions, and see what others might miss.
  • Resilience.
    When things change fast (such is life), you stay light on your feet. Setbacks don't throw you; they sharpen you.
  • Enthusiasm.
    You bring energy into the room and make work feel exciting.
  • Clarity.
    You're comfortable experimenting to find better paths forward. You can turn ambiguity into simple next steps.

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