Client Relationship Co-ordinator

7 days ago

Cape Town, Western Cape, South Africa ad284d0a-ace3-4b20-ae16-7029cc50b6c8 Full time R40 000 - R70 000 per year

Client Relationship Co-ordinator (B2B Sales/Professional Training /Coaching)

Our client is part of the Mentally Fit Global Institute, an international coaching organisation operating in over 25 countries. They empower leaders, teams, and organisations to optimise their energy, mindset, and performance through science-based coaching and experiential learning. Their programmes are trusted by leading companies worldwide and combine the best of sports performance principles with practical business coaching to drive results in leadership, engagement, and culture.

Role Overview

Our client is seeking an Account Manager to support their growth and client partnerships in South Africa. The role requires a balance of commercial drive, client relationship management, and project coordination. The successful candidate will work closely with our client's Sales Director and coaching team to develop new business, nurture existing client relationships, and coordinate the delivery of coaching programmes.

Type:
Full-time, permanent

Location:
Cape Town

Work Place:
Onsite

Requirements

  • Bachelor's degree in Business, Marketing, Communication, Psychology, or related field.
  • 2–4 years' experience in B2B sales, account management, or business development, ideally within training, consulting, HR, or professional services.
  • Experience using HubSpot is advantageous, although proficiency in any CRM platform is acceptable.
  • Strong understanding of general CRM processes, workflows, and system functionality.
  • Excellent verbal and written communication skills; confident in presenting to senior stakeholders.
  • Proactive, organised, and comfortable managing multiple priorities.
  • Strong interpersonal skills and a relationship-driven approach.
  • Passion for human performance, leadership, and learning & development.

Responsibilities

  • Build and maintain strong relationships with clients and prospective organisations.
  • Support the full commercial process: prospecting, proposal development, negotiation, and follow-up.
  • Coordinate with internal coaches and facilitators to ensure seamless programme delivery.
  • Prepare client presentations, proposals, and contracts.
  • Update and manage the CRM system (HubSpot) to track all client interactions.
  • Assist with event coordination, marketing initiatives, and client communication.
  • Identify opportunities for client growth and long-term partnership development.

Working Environment & Culture

  • Small, entrepreneurial, and international team culture.
  • Exposure to a diverse range of industries and leadership contexts.
  • Learning opportunities through direct collaboration with experienced business coaches.
  • Emphasis on energy management, self-leadership, and high-performance teamwork.

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