Service Delivery Manager

5 days ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R1 200 000 - R2 400 000 per year


Minimum Requirements:

  • Certificate in Logistics / Supply Chain or equivalent experience
  • 7-10 years experience in a similar role
  • Pharmaceutical Knowledge (advantageous)
  • Good Knowledge on GWDP (Good Distribution and Wholesale Practices)
  • Health and Safety (OSH Act)
  • Good understanding of SAPC and SAHPRA Guidelines
  • ERP System
  • WMS System
  • Advanced MS office (Word, Excel and PowerPoint)
  • Must have a clean criminal record. This is an inherent requirement of the job considering that the job function is undertaken in a high risk area. Candidates must be clear of convictions of fraud, theft, hijacking or any other serious and violent crimes, and any other related offences.
  • Must be able to work long hours
  • Must have own transport.
  • Must be able to travel between sites.
  • Must be in very good health
  • Demonstrated warehousing experience preferably in the Retail industry with minimum 5 years experience.
  • Proven Managerial & Leadership skills.
  • Risk Management skills
  • Minimum 5 years in warehousing/ Inventory management
  • Demonstrated supply chain management experience.

Responsibilities:

  • Achieve all operational KPIs.
  • Ensure operational stability and productivity of inbound, outbound, and other processes.
  • Manage all operational staff and their development.
  • Ensure proper housekeeping, safety & inventory control.
  • Update and maintain processes and work instructions.
  • Ensure ongoing training for operational staff.
  • Ensure continuous improvement targets are met.
  • Control costs within budget
  • Understanding customer needs, building, and maintaining solid customer relationships

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