Project Manager

5 days ago

Richards Bay, KwaZulu-Natal, South Africa Empact Group Full time R550 000 - R1 100 000 per year

Purpose of the role:

The successful candidate will manage the assigned unit in alignment with the sector's strategy, contractual obligations, and regulatory requirements. Responsibilities include overseeing food production processes, delivering high-quality food services to clients, and managing the execution of creative events and functions.

Education and Experience Requirements:

  • A relevant tertiary qualification in food and beverage services, hospitality, or culinary arts is preferred.
  • A minimum of 10 years of experience in hospital catering is essential.
  • Proven experience in competitive and sensitive markets is mandatory.
  • Project management experience within the hospitality or catering industry is advantageous.
  • Experience with implementing change programs and unit mobilization is beneficial.
  • Familiarity with working within brand guidelines to achieve outcomes.
  • Experience in costing, budgeting, forecasting, and invoicing is a plus.
  • Demonstrated ability in managing successful teams or departments.
  • A valid driver's license is required.

Key areas of responsibilities:

  • Manage daily operations of the unit in line with sector strategy, contract terms, and statutory requirements.
  • Oversee the implementation of efficient food production processes.
  • Deliver exceptional quality service to clients.
  • Manage and coordinate the execution of creative functions and events.
  • Lead menu planning, standardization, adoption, and costing.
  • Ensure kitchen staff adhere to standardized recipes and maintain high food quality.
  • Oversee daily bookkeeping, including capturing sales, stock management, and banking.
  • Monitor and manage gross profit to meet budget targets.
  • Maintain optimal stock levels.
  • Ensure the efficient use and functionality of the electronic meal ordering system.
  • Oversee health, safety, and environmental compliance, ensuring records are up to date.
  • Lead workforce planning, payroll administration, performance management, and leave management.
  • Enhance the customer experience through feedback and data-driven improvements.
  • Ensure adherence to client service level agreements to maintain high service standards.

Knowledge, Skills, and Competencies:

  • Strong understanding of the catering environment.
  • Knowledge of South African laws and industry regulations.
  • Exceptional customer service and operational management skills.
  • Excellent communication and leadership abilities.
  • Ability to organize and deliver outstanding events.
  • Expertise in budget management and cost-saving initiatives.
  • Proficient in drafting and analysing reports.
  • Strong profit optimization skills are essential.

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