General Manager

Additional Information

Job Number

Job CategoryProperty Leadership

LocationThe Cape Town EDITION V&A Waterfront, One Marriott Drive, Cape Town, South Africa, South Africa

ScheduleFull Time

Located Remotely?N

Position Type Management

About The Cape Town EDITION, V&A Waterfront

Set to open in March 2026, The Cape Town EDITION will bring a new era of contemporary luxury and lifestyle hospitality to the iconic V&A Waterfront. This 142-key hotel, featuring six exclusive serviced apartments, will be operated under an international management agreement. Developed on Quay 7, the property is poised to become a destination where modern design, impeccable service, and vibrant social energy converge.

Created in partnership between Marriott International and legendary hotelier Ian Schrager, EDITION Hotels redefine the boutique luxury experience through unique design, personalized service, and a carefully curated atmosphere that captures the spirit of each location.

As preparations progress toward its grand opening, The Cape Town EDITION is seeking an exceptional General Manager to lead the pre-opening and operational launch. The ideal candidate will bring visionary leadership, a deep understanding of luxury lifestyle hospitality, and the ability to craft an elevated guest experience that reflects the EDITION brand's sophistication and authenticity.

Please note: Applicants must have the legal right to work in South Africa. Preference will be given to South African citizens in line with our Employment Equity objectives

CANDIDATE PROFILE

Preferred:

Proven General Manager experience within the luxury hospitality sector, ideally in lifestyle or boutique hotel environments.

Demonstrated strong operational acumen, with a hands-on leadership approach and the ability to deliver exceptional guest experiences while driving commercial performance.

A track record of progressive career growth within the hotel industry, showcasing consistent excellence, innovation, and a passion for creating distinctive, high-performing properties.

JOB SUMMARY

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of the Marriott brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents Marriott Hotels & Resorts and JW brand values in all leadership actions.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.