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Workshop Administrator

3 weeks ago

Centurion, Gauteng, South Africa Prosperitas Personnel Full time R150 000 - R200 000 per year
Introduction

Are you an organised, proactive and detail-driven professional with a passion for the automotive industry? We're currently recruiting a Workshop Administrator to join a well-established and fast-growing automotive business. This is an excellent opportunity for someone who thrives in a dynamic workshop environment and enjoys keeping operations running smoothly behind the scenes.

About the Role

As the Workshop Administrator, you will play a vital role in supporting the day-to-day activities of the workshop team. You'll be the central point of coordination—ensuring that work orders are accurate, parts are available, customer updates are timely, and technicians have everything they need to deliver outstanding service.

This position is ideal for someone who enjoys variety, problem-solving, and taking ownership of administrative processes that improve efficiency and customer satisfaction.

Duties & Responsibilities

  • Coordinate daily workshop schedules and allocate jobs to technicians

  • Create, update and close service orders and job cards

  • Liaise with customers regarding booking, progress updates and completion times

  • Order and manage parts, ensuring timely availability for booked work

  • Maintain accurate records, including invoices, warranties and compliance documentation

  • Monitor workflow, highlight delays and support the Workshop Manager with reporting

  • Assist with front-of-house tasks when required, including greeting customers and handling enquiries

Desired Experience & Qualification

  • Previous experience in an automotive workshop or service department (highly desirable)

  • Strong administrative and organisational skills

  • Excellent communication and customer service abilities

  • Comfortable working in a busy, fast-paced environment

  • Proficiency in workshop management or dealer management systems (e.g., Kerridge, Autoline, Pinnacle) is a plus

  • A proactive mindset with the ability to prioritise and problem-solve

Package & Remuneration

R15 000 CTC to R20 000 CTC per month based on qualifications and experience