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Senior Clerk: Client Service Center

2 weeks ago

Durban, KwaZulu-Natal, South Africa AVBOB Full time R200 000 - R250 000 per year

We are looking for a customer- centric individual to deliver excellent customer services to clients, ensuring processing of daily requests efficiently within agreed time standards.

You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance.

RESPONSIBILITIESINCLUDE:

  • Financial and Administrative Tasks
  • Handling of Petty Cash
  • Handle all fraud allegations/complaints
  • Monthly and weekly statistics report writing
  • Attend to administrative tasks as and when requested to do so by the Department Head
  • System Maintenance
  • Reports and Statistics
  • Risk Management
  • Cash Claims
  • Funeral Arrangements
  • New Policies

QUALIFICATIONS REQUIRED FOR THE POSITION:

§ Matric (Grade 12)

§ Category B FAIS Accredited

§ Clear ITC credit record

§ Clear criminal record

§ Where the consultant is not yet accredited, they need to be working under supervision with the

appropriate contact in place and under supervision of an accredited Key Individual

QUALIFICATIONSREQUIREDFORTHEPOSITION:

  • Marketing experience
  • Computer literate and must be able to work under pressure
  • Good communication skills (English and two African languages)
  • Should be client friendly and service orientated
  • Listening and problem-solving skills
  • 1-2 Years life assurance, preferably in policy maintenance/client services environment
  • 1-2 Years administrative experience
  • AVBOB Production system will be an advantage

SKILLS REQUIRED FOR THE POSITION:
- Good communication, administration and time management skills