Product Owner Lead

It's fun to work in a company where people truly BELIEVE in what they're doing

A Product Owner Lead is a senior-level position in a company's product team. The role is responsible for overseeing the development of key products and services alongside the product owners in the Pod. The Product Lead maintains the overarching Pod product's vision while supervising product owners who focus on elements of the product and various features. They work closely with cross-functional teams of engineers, designers, and marketers to ensure that the final product is valuable to target customers. A major part of the Product Lead's role is to train and mentor the product owners to ensure they are aligned with the product vision and understand their roles and responsibilities. With a combination of technical, business, and leadership skills, a Product Owner Lead is well-equipped to drive the success of a product and contribute to Omni-channel's growth.

● Previous working experience as a Senior Product Owner in e-commerce
● Certified as Scrum Product Owner
● Experience managing Product Owners
● Degree or diploma in Computer Science, Engineering or similar relevant field is beneficial, but not required.
● Experience in building and running customer facing ecommerce websites and apps.
● Experience in the measurements and KPI's required to track the performance of an ecommerce business.
● In-depth knowledge of Agile process and principles
● Proficient in the Atlassian tool suite
● Outstanding communication and presentation skills
● Excellent organisational and time management skills
● Sharp analytical and problem-solving skills
● Creative thinker with a vision
● Attention to details
● Excellent at collaboration and influencing

Set Vision and direction
● Contribute to creating and evolving the company-wide product strategy with the leaders of the division.
● Own the Pod strategic roadmap and ensure alignment with organisational goals and market demands.
● Create and maintain the Pod product strategy alongside your product team
● Own and drive the Pod Annual strategy sessions to ensure KPI alignment with the business and the Product roadmap
● Collaborate closely with marketing on product launch strategy
● Be close to and represent the data or research findings of how your product/platform users behave and what they want/need
● Demonstrate leadership and communication skills with success in influencing all levels cross-functionally
● By staying abreast of market trends in eCommerce technology and our competitors, you will be able to provide guidance.
● You will be responsible to communicate this product pod vision to all key stakeholders across the broader organisation.

Build the team
● Build a strong, high-performing, highly engaged team through development, coaching, clear goal setting and attention to morale & culture
● Create a positive team environment that expects high performance, instils trust, and ensures clear communications and alignment
● Delegate well, enabling the product pod to work effectively and efficiently, with the right level of scrutiny and oversight, without overloading your own diary
● Establish strong relationships with diverse teams spanning all organisational levels
● Recruit, manage and guide your team to the next level, ensuring that Pick n Pay Omni-channel secures and develops the best talent
● Mentor and develop senior POs, preparing them for higher leadership roles.
● Champion a culture of innovation and continuous improvement within the product management team

Product Performance & Optimisation
● Bring a high degree of commerciality, with a focus on customer and business impact, ensuring the commercial sustainability of products we launch. ● Make decisions, strategy, priority, impact visible and understood via roadmaps, one-pagers, reports, and (most important) great conversations.
● Measure and present results and progress toward product goals.
● Lead on selecting product input metrics that influence the strategic business output metrics and contribute to establishing KPIs
● Define the necessary metrics and reporting to continuously track the performance of the product.

Encourage Product Excellence in Process & Delivery
● Lead Product initiatives to improve product practices and processes.
● Ensure your team is focused on the right priorities, aligned with the strategy and our target customer segments, and quantified/prioritised using tools such as MOSCOW and Business scoring.
● Coach on the scope and approach for initiatives - prioritise time to market using a minimum viable product. Challenge hard on must haves versus nice to haves. Ensure the discipline of hypothesis driven development.
● Ensure Product one pagers are developed with usefulness for the entire organisation, defining the product challenge/opportunity and with appropriate approach to the solution.
● Ensuring all product owners manage and maintain their domain roadmaps.

Competencies

• Strategic thinker with the ability to set and communicate product vision.

• Skilled at building and mentoring high-performing teams.

• Strong cross-functional collaboration and stakeholder management.

• Commercially minded, with analytical skills to drive product performance.

• Process-oriented, focused on continuous improvement and delivery excellence.

• Excellent communicator, able to influence and align diverse groups.

• Innovative, with a passion for driving change and fostering a culture of growth.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Discover who we are

---