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Store Manager: RJ Grove Plaza

2 weeks ago

Port Elizabeth, Eastern Cape, South Africa TFG Full time R104 000 - R208 000 per year

Responsibilities:

  • Driving turnover to ensure achievement of targets
  • Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the Company standard
  • People management, including recruitment, development of staff, employee relations, performance management
  • Executing in-store merchandising strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

  • A Matric certificate
  • 5 years retail store management experience with a minimum of 3 years flag store leadership experience
  • High flexibility and ability to adapt to different customers and situations.

Skills:

  • A high sense of urgency with demonstrated ability to work independently.
  • High flexibility and ability to adapt to different customers.
  • An outstanding leadership, interpersonal and communication skills.
  • Ability to work a flexible schedule to meet the needs of the business.
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
  • Figure and admin orientated
  • Management Experience
  • Organised and thorough
  • An excellent leader and business manager
  • Profit and turnover driven
  • Able to manage risk within the store
  • Strategic Sales Planning
  • Managing the Sales Process
    Customer Value Management

Behaviours

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.