Logistics Controller

2 weeks ago

Parktown North, Gauteng, South Africa Aklex Bricks Full time R60 000 - R96 000 per year

Purpose of the Role

To ensure the smooth and efficient coordination of customer orders, truck dispatching, and delivery logistics. The Customer & Logistics Controller acts as the key link between customers, drivers, and internal departments, ensuring accurate quotes, timely deliveries, and high customer satisfaction.

Key Responsibilities1. Customer Service & Order Management

  • Receive customer enquiries via phone, email, or walk-in.
  • Prepare and issue quotes using Sage Accounting, ensuring correct product, pricing, and delivery information.
  • Convert approved quotes to sales orders and coordinate with the production and dispatch teams.
  • Maintain good communication with customers regarding order status, delivery scheduling, and any delays.
  • Manage customer complaints or delivery issues professionally and escalate when necessary.
  • Maintain an updated customer database and ensure all contact information is accurate in Sage.

2. Logistics Coordination

  • Plan and schedule daily truck routes and deliveries, ensuring efficient use of fleet capacity.
  • Communicate clearly with drivers and the loading team regarding loading priorities, delivery addresses, and customer requirements.
  • Monitor truck departures, delivery times, and returns to ensure adherence to schedule.
  • Track and confirm delivery notes (PODs) and update Sage accordingly.
  • Liaise with production to ensure stock availability aligns with scheduled deliveries.

3. Fleet & Driver Management

  • Monitor the truck camera system for driver behavior, route deviations, or incidents.
  • Generate and review daily truck camera reports, highlighting any unsafe or non-compliant driving.
  • Maintain a log of truck maintenance, licensing, and COF (Certificate of Fitness) renewal dates.
  • Ensure drivers comply with company safety policies, PPE use, and vehicle cleanliness.
  • Assist in coordinating fuel usage, trip sheets, and driver timesheets.

4. Reporting & Administration

  • Generate daily and weekly logistics reports (deliveries, loads, mileage, fuel usage, delays, etc.).
  • Maintain accurate delivery and collection records.
  • Assist with month-end reporting for management (sales summary, outstanding deliveries, customer feedback).
  • Track customer order trends to assist management with forecasting.

5. Communication & Coordination

  • Work closely with the Factory Manager, Office manager, and Accounts Department to ensure smooth order flow and accurate invoicing.
  • Keep customers informed of estimated delivery times or changes.
  • Ensure clear communication with drivers throughout the day regarding route changes or urgent orders.

Skills & Competencies

  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Computer literacy — especially Sage Accounting, MS Excel, and email systems.
  • Ability to work under pressure and solve problems quickly.
  • Good interpersonal skills for managing both customers and drivers.
  • Attention to detail and strong sense of accountability.

Requirements

  • Grade 12 / Matric (Diploma in Logistics or Business Administration advantageous).
  • 2–3 years' experience in logistics coordination, customer service, or transport dispatch (construction materials industry preferred).
  • Working knowledge of Sage Accounting or similar ERP systems.
  • Valid driver's license (advantageous).

Key Performance Indicators (KPIs)

  • On-time delivery rate (% of deliveries on schedule).
  • Customer satisfaction and complaint resolution rate.
  • Quote-to-order conversion accuracy and speed.
  • Compliance with transport and safety procedures.
  • Accuracy of weekly logistics and camera reports.

Job Type: Full-time

Pay: R5 000,00 - R8 000,00 per month

Work Location: In person

  • Finance Director

    2 weeks ago

    Parktown North, Gauteng, South Africa 85e575cc-e270-43c9-bf77-530f872c18e4 Full time R900 000 - R1 200 000 per year

    Main Function:Full executive responsibility for Finance, Governance Supply Chain operations (including Procurement, Logistics, Distribution & Service centres), Human Resources, IT, Tax, legal and Payroll functions for the group.Requirements:CA (SA)5-8 years in a FMCG company or similar role3 years finance experience in retail sectorCompetencies:Ability to...

  • Logistics Controller

    4 days ago

    Pretoria North, South Africa Aklex Bricks Full time

    **Purpose of the Role** To ensure the smooth and efficient coordination of customer orders, truck dispatching, and delivery logistics. The Customer & Logistics Controller acts as the key link between **customers, drivers, and internal departments**, ensuring accurate quotes, timely deliveries, and high customer satisfaction. **Key Responsibilities1....

  • Fleet/truck Controller

    2 weeks ago

    Durban North, South Africa STS Logistics Full time

    **Position Overview**: The Truck Controller will be responsible for overseeing the daily operations of our fleet, managing drivers, and ensuring that all deliveries are completed on time and within safety regulations. This role requires strong organisational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced...

  • Warehouse & Logistics Manager Jhb

    1 week ago

    North Riding, South Africa Leather Gallery Full time

    **Warehouse Logistics Manager Position - To start immediately** We are looking for a highly organised, experienced Warehouse Logistics Manager to oversee the admin operations at our premium furniture warehouse in Northriding, JHB - 4+ years’ experience managing warehouse logistics and admin operations - Matric certificate - Diploma/Degree in relevant...

  • Logistics Call Center Operator

    6 days ago

    Pretoria North, South Africa Enshrine Placements Full time

    **Urgent! Must be able to start immediately** Interviews this Thursday & Friday and appoint by Monday next week **Job Types**: Full-time, Permanent **Salary**: R10,000.00 - R13,000.00 per month Ability to commute/relocate: - Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required) **Education**: - High School...

  • Tool Room Controller

    2 weeks ago

    Pretoria North, South Africa Afrit Full time

    AFRIT is one of the most respected and innovative trailer manufacturers in Africa. With more than 50 years experience in the industry. AFRIT has a solid reputation of being competitive, innovative, and at the forefront of industry. A highly advanced infrastructure, coupled with a constant drive for expansion has allowed AFRIT to become the preferred trailer...

  • Tool Room Controller

    1 week ago

    Pretoria North, South Africa Afrit Full time

    AFRIT is one of the most respected and innovative trailer manufacturers in Africa. With more than 50 years experience in the industry. AFRIT has a solid reputation of being competitive, innovative, and at the forefront of industry. A highly advanced infrastructure, coupled with a constant drive for expansion has allowed AFRIT to become the preferred trailer...

  • Quality Controller

    2 days ago

    Pretoria North, South Africa Afrit trailers Full time

    **_Introduction_** AFRIT is one of the most respected and innovative trailer manufacturers in Africa. With more than 50 years experience in the industry. AFRIT has a solid reputation of being competitive, innovative, and at the forefront of industry. A highly advanced infrastructure, coupled with a constant drive for expansion has allowed AFRIT to become...

  • Quality Controller

    2 weeks ago

    Pretoria North, South Africa Afrit trailers Full time

    _**Introduction**_ AFRIT is one of the most respected and innovative trailer manufacturers in Africa. With more than 50 years experience in the industry. AFRIT has a solid reputation of being competitive, innovative, and at the forefront of industry. A highly advanced infrastructure, coupled with a constant drive for expansion has allowed AFRIT to become...

  • Quality Controller

    1 week ago

    Pretoria North, South Africa Afrit trailers Full time

    **_Introduction_** AFRIT is one of the most respected and innovative trailer manufacturers in Africa. With more than 50 years experience in the industry. AFRIT has a solid reputation of being competitive, innovative, and at the forefront of industry. A highly advanced infrastructure, coupled with a constant drive for expansion has allowed AFRIT to become...

  • Fleet Controller and Contract Manager

    2 weeks ago

    Pretoria North, South Africa Hestony Transport Full time

    **JOB PURPOSE**: Responsible to supervise, manage and schedule all aspects relating to transporting cargo for clients, which include, the management of drivers and all related personnel as well as timeously communication with clients. Responsible for overseeing the logistics of our company's transportation-related activities. In this role, you'll be keeping...