Tier 3 Infrastructure Engineer

4 days ago

Midrand, Gauteng, South Africa Hire Resolve Full time R1 800 000 - R2 500 000 per year
Hire Resolve's client is looking for a Tier 3 Infrastructure Engineer to join their team in Midrand, GP. The Tier 3 Infrastructure Engineer provides advanced technical support and expertise in maintaining, troubleshooting, and optimizing complex IT infrastructure systems.

This role involves managing high-level escalations, performing root cause analysis, and implementing solutions for network, server, and storage issues. The engineer will design, deploy, and support infrastructure solutions, ensuring system availability, security, and performance. They will collaborate with cross-functional teams to implement upgrades, support cloud and on-premise systems, and contribute to infrastructure projects. Strong knowledge in networking, virtualization, and enterprise-level systems is essential.
Responsibilities

Infrastructure Administration & Support:

  • Provide L2-L3 administration, troubleshooting, and maintenance for:

    • Fortinet Firewalls, IDS/IPS, VPN, Security Appliances & Cloud Security

    • Routing, Switching, and Wireless Networking

    • VMware vCenter and Hyper-V Hypervisors

    • Server Hardware and Components

    • Storage Infrastructure (SAN and vSAN)

    • Linux / Windows Systems Administration

    • Active Directory / Identity Management Administration

    • Azure, AWS, and Google Cloud Computing

    • Network & Systems Monitoring

Security Management:

  • Analyze and triage security events and alarms detected by the SIEM system

  • Respond to security incidents/threats logged on the service desk and remediate/mitigate as necessary

  • Manage/maintain security infrastructure and toolsets (Firewalls, Networking equipment, Vulnerability Management systems, SIEM, etc.)

  • Assist with designing, implementing, and managing endpoint management and security solutions (Anti-malware, Antivirus, Mobile Device Management)

  • Develop/maintain security safeguards around the organization's cloud footprint

Projects & Improvement:

  • Assist with IT & Security related projects, rollouts, and infrastructure maintenance, including Backups (VEEAM), Business Continuity, and Disaster Recovery

  • Maintain/improve the security of IT systems through proactive monitoring and event management

  • Automate repetitive tasks

  • Provide technical input into company IT security standards and best practices aligned with industry standards (e.g., ISO27001, SOC 2)

  • Stay updated with industry trends around cybersecurity and provide input for business improvements and innovations

Team Collaboration:

  • Train and upskill junior staff

  • Action requests relating to Network, Security & Hyper-V Infrastructure logged on the service desk

  • Assist with other System Administration as needed

Requirements

Education and Certifications:

  • Microsoft MCSE / Cisco CCNA / VMware Certification

  • Linux / Azure / AWS / Google Cloud Certification

  • EC Council CEH / Security+ / CISSP

  • Fortinet FCP / FCSS

Technical Competencies:

  • 10+ years of experience within a Network & Security support environment, working across network and server infrastructure both on-premise and in the Cloud

  • Minimum of 5 years of experience in the following:

    • Network administration and support for firewalls, switches, Wireless (Fortigate & Cisco), and VPN client connections

    • Windows 2012 and newer Server Administration and Active Directory / DNS/DHCP administration

    • Linux administration

    • Backup and recovery

    • System Administrator experience

    • Proven ability to administer and configure Virtual environments

Behavioural Competencies:

  • Strong interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority

  • Excellent problem-solving skills

  • Used to working in a business culture that promotes adherence to procedures and controls

  • Display a strong sense of ownership and independent work ethic

  • Process-oriented and structured

  • Customer service orientated with a willingness to engage people and help

  • Flexible to work shifts depending on company requirements

  • Ability to prioritize and coordinate tasks efficiently, ensuring all deadlines are met

Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Gaby Turner at [email protected] or on LinkedIn
You can also visit the Hire Resolve website:  or email us your CV: [email protected] 

  • Tier 3 Infrastructure Engineer

    4 days ago

    Midrand, Gauteng, South Africa Hire Resolve Full time R1 200 000 - R2 400 000 per year

    A South African company that provides a range of IT and communication solutions is seeking a highly skilled and experienced Tier 3 Infrastructure Engineer to provide advanced technical support and expertise. In this role, you will be responsible for maintaining, troubleshooting, and optimizing complex IT infrastructure systems.Responsibilities:Provide...

  • Senior IT Infrastructure Engineer

    4 days ago

    Midrand, Gauteng, South Africa Boardroom Appointments Full time R80 000 - R120 000 per year

    Senior IT Infrastructure EngineerResponsibilitiesHybrid Infrastructure OperationsDeploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments.Manage HP Synergy blade servers and associated storage technologies.Administer Hyper-V clusters and failover configurations for Microsoft SQL Server.Perform regular...

  • Senior NOC Engineer

    1 week ago

    Midrand, Gauteng, South Africa ikeja Full time R576 000 - R816 000 per year

    We are looking for a Senior NOC Engineer to join our team and take on a vital role in one of the core functions of ikeja's business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space.At ikeja, we believe in providing more...

  • Senior NOC Engineer

    1 week ago

    Midrand, Gauteng, South Africa ikeja Full time R500 000 - R750 000 per year

    We are looking for a Senior NOC Engineer to join our team and take on a vital role in one of the core functions of ikeja's business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space.At ikeja, we believe in providing more...

  • Civil Engineer

    6 days ago

    Midrand, Gauteng, South Africa Infratec Full time R450 000 - R900 000 per year

    About Infratec ConsultingInfratec Consulting is a specialist Infrastructure Asset Management firm delivering end-to-end solutions across water, sanitation, roads, and electrical infrastructure.We compile GRAP asset registers, perform valuations and condition assessments, and prepare comprehensive Asset Management Plans (AMPs) in line with NIAMMS, CIDMS, and...

  • NOC Engineer

    1 week ago

    Midrand, Gauteng, South Africa Network1 Full time R400 000 - R800 000 per year

    An ever-growing Internet Service Provider is looking for a T4 Network and Operations Centre Engineer. Their Focus:Exposure to Large-Scale Wireless Infrastructure - They build and operate their own custom wireless network, including towers, access points, hotspots, and proprietary hardware.Fast-Paced, High-Impact Technical Environment - They run thousands of...

  • Strategic RAN Engineer

    2 weeks ago

    Midrand, Gauteng, South Africa Optimal Growth Technologies Full time R1 200 000 - R3 600 000 per year

    Role title: Senior Specialist - Strategic RAN EngineeringContract : 6 monthsLocation: MidrandRole purpose:This role is critical to support the end-to-end strategic planning process across the complete networkKey Accountabilities And Decision OwnershipLeading traffic impact studies to assess the effect of new services on network infrastructure.Coordinating...

  • Strategic RAN Engineer

    1 week ago

    Midrand, Gauteng, South Africa Optimal Growth Technologies Full time R2 000 000 - R2 500 000 per year

    About the job Strategic RAN Engineer Role title: Senior Specialist - Strategic RAN Engineering Contract : 6 months Location: MidrandRole purpose: This role is critical to support the end-to-end strategic planning process across the complete networkKey accountabilities and decision ownership Leading traffic impact studies to assess the effect of new services...

  • Senior Intermediate Tailings Engineer

    4 days ago

    Midrand, Gauteng, South Africa Hire Resolve Full time R1 200 000 - R2 400 000 per year

    A globally recognized firm providing engineering and design services to clients in the transportation, infrastructure, environment, building, power, energy, water, and resource sectors is looking for a 𝐒𝐞𝐧𝐢𝐨𝐫 𝐈𝐧𝐭𝐞𝐫𝐦𝐞𝐝𝐢𝐚𝐭𝐞 𝐓𝐚𝐢𝐥𝐢𝐧𝐠𝐬 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 to join their team...

  • Technical Support Engineer

    2 weeks ago

    Midrand, Gauteng, South Africa Nexio Full time R900 000 - R1 200 000 per year

    ROLE PURPOSE The Technical Support Engineer (OT Remote Support) is responsible for delivering advanced frontline technical assistance for Operational Technology (OT) and Information Technology (IT) systems used in industrial environments such as power stations and mines.This role involves remote troubleshooting, system monitoring, and deployment support for...