服务经理Service Manager

1 week ago

Johannesburg, Gauteng, South Africa XCMG Group Full time R250 000 - R500 000 per year
  1. Responsible for the management of local service personnel, including planning and assigning daily maintenance work, dispatching on-site personnel, supervising safe operations, and managing maintenance progress.
  2. Responsible for handling customer complaints and feedback, responding promptly and resolving problems encountered by customers during the use of products or services to ensure that customer issues are properly addressed.
  3. Organize local service personnel to respond quickly to maintenance tasks, effectively maintain customer relationships, and prepare service reports.
  4. Effectively organize service personnel to carry out various training activities.
  5. Proficient in using various office software.

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