Order Coordinator

1 week ago

Paarl, Western Cape, South Africa KWV Full time R250 000 - R400 000 per year

Order Coordinator

REF:
OC1104

Job grade:
11

Department:
Supply Chain

Reporting to:
Team Leader: Import & Export

Division:
Operations

Location:
Paarl

Purpose:
The purpose of this role is to coordinate and manage the end-to-end import and export order processes for KWV, ensuring full compliance with all customs, SARS, DALRRD, and international trade regulations. The Order Coordinator (Imports & Exports) is responsible for the accurate capturing, processing, and tracking of all international orders, managing associated documentation, and coordinating with freight forwarders, suppliers, and internal departments to achieve on-time, in-full (OTIF) delivery performance.

Minimum Requirements

  • Grade 12 with a tertiary qualification in Logistics, Supply Chain, or Freight Forwarding
  • 2–3 years' hands-on experience in import and/or export operations, including customs clearance.
  • Knowledge of Incoterms2020, SARS regulations, and DALRRD requirements.
  • Experience with import/export documentation (commercial invoices, packing lists, bills of lading, customs declarations, certificates)
  • Working knowledge of tariff classifications, duties/VAT, rebates, and licensing requirements.
  • Proficiency in Microsoft Office, Easy Clear and SAP experience advantageous.
  • Experience in the wine and beverage industry will be advantageous.

Skills Required

  • Strong understanding of customs compliance, trade documentation, and international shipping processes.
  • Excellent attention to detail and organisational skills to manage multiple shipments simultaneously.
  • Strong communication and customer service skills, with the ability to liaise professionally with suppliers, freight forwarders, customs brokers, transporters, and internal teams.
  • Ability to work effectively under pressure and meet strict timelines.
  • Ethical business conduct and commitment to accurate record-keeping.

Key Responsibilities

Import Coordination

  • Manage the full import process from supplier documentation to delivery at bonded facilities.
  • Ensure all import documentation (invoices, packing lists, bills of lading, and customs entries) is complete and accurate.
  • Liaise with international suppliers to ensure compliance with South African import regulations and correct packaging requirements.
  • Coordinate with customs brokers for clearance and ensure alignment with SARS and DALRRD requirements.
  • Apply for and manage import permits, certificates, and inspection bookings.
  • Track shipments and communicate expected delivery dates to internal stakeholders.
  • Maintain accurate import records and system updates in SAP and supporting databases.

Export Coordination

  • Receive, capture, and execute export orders in SAP according to customer and regional requirements.
  • Prepare and issue export documentation, including DALRRD certificates, NOL (Notification of Loading), and customs entries via Easy Clear.
  • Coordinate with warehouse and logistics teams
  • Liaise with shipping agents and freight forwarders to secure bookings in line with agreed Incoterms2020.
  • Verify that all export orders meet customer specifications, product traceability, and regulatory requirements.
  • Manage customer expectations by providing proactive order status updates and resolving any shipping or documentation issues.
  • Conduct weekly export status meetings with Regional Managers and International Customers to review order progress.

Cross-Functional and Compliance Duties

  • Ensure all import and export transactions comply with KWV governance standards, contractual obligations, and trade regulations.
  • Maintain up-to-date knowledge of changes in customs, port, and trade regulations affecting KWV's markets.
  • Collaborate with internal departments such as Planning, Warehouse, Finance, and Quality to ensure efficient order execution.
  • Support KPI tracking related to OTIF, documentation accuracy, and service level performance.
  • File and archive all documentation systematically to ensure traceability and audit readiness.

Behavioral Competencies

  • High accountability and integrity.
  • Proactive and solutions-driven approach.
  • Strong teamwork and cross-functional collaboration.
  • Adaptable to changing priorities in a fast-paced international logistics environment.
  • Attention to accuracy and compliance in all operational activities.

Preference will be given to suitably qualified candidates from under-represented groups aligned with our Employment Equity Plan.

Closing date
:9 December 2025

Please email your CV to

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Should you not hear from us within one month of the closing date of the advert, kindly regard your application to have been unsuccessful.

Please note that any personal information that you shared will be used for the purposes of applying for a role with KWV as advertised above. This information may be shared with authorised Warshay Investments (Pty) Ltd ("KWV") representatives (internal and contracted external parties) as required. Should you have any questions related to how we process your personal information, please refer to the privacy policy.

  • Operations Coordinator

    4 days ago

    Paarl, Western Cape, South Africa Pty Full time R80 000 - R120 000 per year

    POSITION: Operations CoordinatorLOCATION: PaarlA well-stablished and reputable cold storage operator that providesmanagement solutions for cold storage of fruit and other perishable industries are looking for a operations coordinator.We are currently in search of an experienced Operations Coordinator to join our dynamic team.DUTIES & RESPONSIBILITIES...

  • Buyer

    4 days ago

    Paarl, Western Cape, South Africa Hire Resolve Full time R400 000 - R800 000 per year

    Hire Resolve's client, a well-established Food and Beverage company located in Paarl, is seeking a dedicated Buyer to join their team. The ideal candidate will be responsible for overseeing the procurement process, ensuring the timely acquisition of materials and supplies to support efficient production operations.ResponsibilitiesGather data and prepare...

  • Team Leader

    1 week ago

    Paarl, Western Cape, South Africa KWV Full time R120 000 - R180 000 per year

    Team Leader: White Wine REF: TLWW1014Job grade:10Division:OperationsDepartment: Wine CellarReporting to:Senior Winemaker – White WineLocation:PaarlPurpose:Ensure all white wine-related cellar activities, including MCC, are completed by ensuring the tasks are distributed, executed and performed according to the Company policies and procedures. Ensure all...

  • Executive Assistant

    1 week ago

    Paarl, Western Cape, South Africa Moditlo River Lodge Full time R80 000 - R120 000 per year

    Executive Assistant to Founders — Dynamic Multi-Venture EnvironmentLocation:Preferably Paarl (Alternatively Somersetwest or Winelands, or can be within Cape Town metropolitan)Type:Full-time & RemoteAbout the RoleWe're on the lookout for aresourceful, proactive, and tech-savvy Executive Assistantto support two entrepreneurial leaders in an array of business...

  • Junior Marketing Manager

    4 days ago

    Paarl, Western Cape, South Africa Hire Resolve Full time R250 000 - R400 000 per year

    Hire Resolve's Client is looking for a Junior Marketing Manager to join their team in Paarl, WC. As a Junior Sales & Marketing Representative, you will support our sales and marketing efforts by assisting with customer interactions, promoting products, and coordinating marketing campaigns. Your role will involve engaging with clients, managing...

  • Sales Assistant, Paarl Mall, Vetshop

    1 week ago

    Paarl, Western Cape, South Africa About Cats & Dogs Full time R76 700 - R84 620 per year

    At ABOUT CATS AND DOGS we are passionate about pets and dedicated to providing the best products and services for our furry friends and their owners.We are looking for friendly and enthusiastic Sales Assistant to work at our store in Paarl Mall, Paarl and help us deliver excellent customer service to pet lovers.*Assist customers in finding the right...

  • Trade Marketing Specialist

    1 week ago

    Paarl, Western Cape, South Africa KWV Full time R500 000 - R1 200 000 per year

    REF:TMS1103Grade:9Department:Customer Marketing/ Trade MarketingReporting to:Customer Marketing ManagerLocation:PaarlPurpose:To drive the planning, coordination, and execution of trade marketing campaigns across the KWV brand portfolio. The Trade Marketing Specialist will play a key role in translating brand strategies into impactful in-market activations,...

  • Financial Controller: Spirits and Supply Chain

    2 days ago

    Paarl, Western Cape, South Africa KWV Full time R900 000 - R2 500 000 per year

    Financial Controller – Spirits & Supply ChainREF: FC1201Job grade:8Department: Finance OperationReporting to:Financial Manager - OperationsDivision:OperationsLocation:PaarlPurpose:Maintain accurate and timeous financial and production records together with Budget and Forecast processes within the Spirits and Supply Chain division (NPD, Planning, Dry goods,...

  • Financial Manager: Operations

    1 week ago

    Paarl, Western Cape, South Africa KWV Full time R1 200 000 - R2 400 000 per year

    Job grade:6Reporting to:Financial DirectorDepartment:FinanceLocation:PaarlDivision:Finance OperationsPurpose:The incumbent is responsible for the effective management and reporting of KWV's Operations' finances which will include the budget compilation & management, Costing, Customs & Excise compliance and ensuring financial systems and controls are in place...

  • Order Coordinator

    1 week ago

    Paarl, South Africa KWV Full time

    Order Coordinator REF: OC1104 Job grade: 11 Department: Supply Chain Reporting to: Team Leader: Import & Export Division: Operations Location: Paarl Purpose The purpose of this role is to coordinate and manage the end‑to‑end import and export order processes for KWV, ensuring full compliance with all customs, SARS, DALRRD, and international trade...

  • Strategic Customer Service

    2 weeks ago

    Paarl, South Africa Bottom Line Training and Consulting Full time

    A leading global food and beverage company in Paarl is looking for a Customer Service Specialist. The role involves managing sales orders, coordinating with sales teams, and ensuring high levels of customer satisfaction. Candidates should have excellent communication skills in English and Afrikaans, alongside 4 years of experience in Customer Service. This...

  • Sales Coordinator

    4 weeks ago

    Paarl, South Africa Career Crew (Pty) Ltd Full time

    Sales Coordinator Area: Western Cape – Boland and Surrounds RENUMERATION: Market related – Negotiable depending on experience Experience: 2 years + full-time Our Client in Paarl (Western Cape) is looking to hire a Sales Coordinator, you will be supporting the sales team by handling administrative tasks, managing communication, and ensuring smooth...

  • Technical Coordinator

    7 days ago

    Paarl, South Africa Generico Full time

    **TECHNICAL COORDINATOR - PAARL** **REQUIREMENTS**: Grade 12 Proficient with Microsoft Suite Albatross and Porta Systems experience Experience with active calls on Athena (work wide errors) Logging Service calls Process toner orders wc(at)generico.co.za **Education**: - High School (matric) (required) **Experience**: - Albatross systems: 1 year...

  • Billing Coordinator, Services

    6 days ago

    Paarl, South Africa SBA South Africa Full time

    Provide support to the operational & finance staff in the creation and processing of purchase orders & invoices for all of South Africa. This position will coordinate and manage vendor requests and have overall responsibility as the liaison between vendors, operations & finance on all Purchase Orders. The position reports to the Finance Manager. **Essential...

  • Logistics Coordinator

    4 days ago

    Paarl, South Africa Vine Full time

    Our client a mid-size beverage company that focuses on the sales and distribution of beverages to the local and export market is looking for a Logistics Coordinator, based in Klapmuts. The position is predominantly focusing on inbound logistics and inventory control, ensuring that there is sufficient and accurate inventory, but the role may also involve...

  • Merchandising Coordinator

    4 days ago

    Paarl, South Africa BMH AFRICA Full time

    Key Responsibilities - Responsible for managing all orders for relevant accounts. - Negotiate styling, trends, factory capabilities and costs. - Briefing all new enquiries to costing clerk and negotiating prices with buyers - Develop prints and cads with designer, printers, and embroiderers. - Get approvals of lab dyes and samples on time and facilitate the...

  • Internal Sales Coordinator

    6 days ago

    Paarl, South Africa Vine Full time

    Our client in Paarl is urgently in need of an Internal Sales Coordinator person to join their team **DUTIES**: - Calling on existing customers - Cold calling - Accurately processing of placed orders from customers - Handling customer queries **SKILLS REQUIRED**: - Excellent telephone etiquette - Be motivated, driven and be able to work under pressure -...

  • Procurement & Admin Coordinator

    4 days ago

    Paarl, South Africa JSM Business Services Full time

    We are looking to employ an experienced, hard-working and efficient person to fill this Paarl based position as Procurement & Admin Coordinator for our client’s imported capital equipment portfolio and selected manufactured equipment. - Matric - minimum requirement - A relevant tertiary qualification would be an advantage - 5+ years **procurement &...

  • Logistics Coordinator/junior Logistics

    1 week ago

    Paarl, South Africa Finovate Full time

    Our client, in the fruit export industry, is looking for a **Logistics Coordinator/Junior Logistics Manager/Administrator **to** **assist their office in Paarl with the daily operational activities. Years experience required is around 2 years in a Logistics Coordinator/Supervisor role. Experience within the fruit export industry is an added...