Internal Sales Representative

4 days ago


Kya Sand Gauteng, South Africa GRAVES RESTORATIONS PTY LTD Full time R120 000 - R180 000 per year

A supplier and installer of cemetery memorials and gravesites restorations company is seeking an Internal Sales Representative who will be responsible for building strong relationships and delivering excellent service both internally and externally.

Key Responsibilities

  • Handle customer enquiries and sales support
  • Provide product info, quotes, invoices, and sales reports
  • Keep customers updated and follow up on leads
  • Help grow the client base
  • Being the first point of contact for customers in relation to enquiries and order placement.
  • Handle inbound sales enquiries and process orders accurately
  • Receiving customer orders mainly by e-mail/phone
  • Handling queries relating to orders such as damages, price queries, and delivery delays.

  • Developing and maintaining good relationships with customers.

  • Developing good communication skills via email and phone with internal and external customers.

  • Following best practice in relation to the company's goals and values.

  • Prepare quotes, follow up on leads, and convert enquiries into sales

  • Proactively hunt for new business through cold calling and outbound engagement
  • Liaise with warehouse and dispatch teams to ensure timely delivery
  • Assist walk-in clients and provide product and service guidance
  • Maintain accurate records of customer interactions and transactions

Job Type: Full-time

Pay: From R14 000,00 per month

Work Location: In person



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