Mobile Pricing Specialist

Principal Specialist: Mobile Pricing and Governance

Contract duration: 6 months

LOCATION: Midrand

Role Purpose

• As the Pricing Manager you will be responsible for overseeing all aspects of mobile pricing strategy, revenue optimization, and profitability for the organization's products and services.
• Your role will involve developing and implementing pricing models, conducting market analysis, and collaborating with various teams to drive business growth and customer satisfaction.

Key Accountabilities

Margin creation:

• The encumbered will be responsible for predictive impact assessments of mobile pricing decisions across the entire base, regular monitoring of these impacts as well as effective business partnering

Pricing Strategy Development:

• Develop and execute comprehensive pricing strategies aligned with the company's overall business objectives.
• Analyze market dynamics, competitor pricing, and customer insights to determine optimal pricing models.
• Define pricing frameworks and strategies per segment, based on supply & demand, costing, regulatory, competition factors, etc.

Market Analysis:

• Conduct thorough market analysis to identify customer segments, pricing trends, and competitive landscape.

Pricing Analytics:

• Leverage data analytics and tools to monitor pricing performance, identify revenue opportunities, and track pricing effectiveness.
• Develop pricing metrics and KPIs to measure pricing performance.
• Provide valuable pricing insights and analysis for all segments, down to costs and commission payments impact including key customer insights, and modelling purchasing behaviour and elasticity for overall impact analysis.

Reporting & Insights:

• Forecasting and prediction models relevant to IBRO volumes, rates, ARPU(A), A&R, and mix within each product line, essential to management decision making.
• Provide governance and approval process, assessing impact for all free and promotional activities, maintaining a consistent dashboard on impact of such initiatives on all elements of the closing base, using IBRO (Inflow/Base/Retention/Outflow) categories.

Leadership and teamwork

• Team Management: Foster a collaborative and high-performing pricing team.
• Lead, motivate and develop Commercial teams, ensuring they have clarity of direction and support in prioritising demands.

Communication

• Communicate with clarity and impact using multiple channels to foster open communication throughout the organisation.
• The ability to effectively manage expectations of key stakeholders
• Written material must be of the highest quality with clear insights and actions for executive management
• Effectively communicate pricing strategies, changes, and rationale to internal stakeholders, including senior management.
• Collaborate with marketing teams to develop customer-facing pricing communication and promotional activities.
• The ability to prepare and present performance to commercial, sales, regional and management teams
• Enable improved decision making and identify and drive focused corrective actions, better resource allocation and challenge the divisions to maximise and drive sustainable value and cost efficiency.

Knowledge and experience

• Develop knowledge of key mobile communication products and devices
• Regular margin squeeze tests performed to ensure that adequate headroom is maintained between our wholesale and retail propositions.
• Provide timeous, accurate, consistent and insightful management reporting and performance analysis to senior management aligned to KPI target trackers (PDs), P&Ls, dashboards and customised reporting where required.
• Provide pricing input to detailed financial models and budget / forecasting processes
• Provide governance and approval process for all incentives (including monthly trading incentives), commissions and bonuses in all Trade partner agreements.

Innovation and change

• Simplify and standardise modelling, reporting and processes wherever possible whilst ensuring that the requirements of the business are delivered
• The ability to use systems tools & technologies to analyse data, such as BI, big data etc.
• Look for new and innovative ways of working to strive for continual improvement

Technical / Professional / Personal Expertise

• Excellent understanding of the Telecoms industry and key value drivers within the industry and market.
• Commercial Acumen: The ability to drive value through commercial knowledge, insights and the understanding of the impact of decisions on the business, both short- and long-term impacts.

Competency / Performance Drivers

• Strong Leadership & Ownership ability
• Formulating Strategies & Concepts
• Deciding and Initiation action
• Delivering Results and Meeting Customer Expectations
• Persuading and Influencing
• Strong Writing and Reporting

Experience & Qualifications

• At least 5 years financial and pricing management experience with Relevant BSc. or BCom. Mathematics, Actuarial, Statistics, Econometrics or relevant financial degree
• Advanced skills in Excel, Word and PowerPoint
• Advanced SQL skills is a required
• ICT industry experience an advantage