Brand Ambassador

2 weeks ago

Milnerton, Western Cape, South Africa White Hat Gaming Full time R120 000 - R180 000 per year

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer exceptional business services while enjoying a "work hard play hard" engaged environment.

Purpose of Role:
We are looking for a motivated Brand Ambassador with excellent soft skills and a positive attitude to ensure player satisfaction. Your main goal is to bring our casino brands to the next level by growing the business and brand loyalty.

Duties and Responsibilities:

  • Handling customer chats, emails, and calls in a timely and customer-centric fashion.
  • Aligning with our licensee and providing reports and feedback.
  • Contributing to brand identity and brand language.
  • Showing empathy and appreciation to our customers.
  • Dealing with complaints and dissatisfied customers.
  • Creating and implementing strategies to increase customer satisfaction.
  • Develop retention, increase loyalty and customer value.
  • Working independently and proactively as connecting link between customers and licensee.

Requirements:

  • Excellent Customer Service Skills.
  • Flexibility to work rotational shifts in a 24/7 environment.
  • Fluent in English and preferably an additional language (Norwegian, Finnish, French, Spanish or Portuguese).
  • Excellent soft skills to be able to deal with challenges professionally.
  • Experience in iGaming a plus.
  • A positive attitude and team player.
  • Strategic thinking and proactive approach.
  • Willingness to learn and fulfill tasks independently.
  • Strong sense of responsibility.

Moonspin is committed to the transformation and redressing of past inequalities. Our employment equity goals will be considered in our selection process.

  • Vehicle Brand Ambassador

    2 weeks ago

    Milnerton, South Africa GetWorth Full time

    **About us** We are a first-of-its-kind business that uses patented products backed by artificial intelligence, all specifically designed to help you buy right and sell smart. We do this by developing novel approaches and products that solve difficult challenges. This requires a blend of tech, financial and auto thinking. We've already developed something...

  • Senior Store Manager

    7 days ago

    Milnerton, South Africa The Foschini Group Full time

    **Job ID**:12102 - **Position Type**:Full-Time - **Job Function**:Store Management & Field - **Workplace Type**:Stores - **Division**:TFG Home Division - **Province**:Western Cape - **Location**:Cape Town West - **Suburb**:Milnerton (Milnerton) Position Description: We are currently recruiting for a Store Manager. Must... Love people, Making people feel...

  • Sales Associate

    2 weeks ago

    Milnerton, South Africa The Foschini Group Full time

    **Job ID**:13046**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Western Cape**Location**:Cape Town West**Suburb**:Milnerton (Milnerton)Position Description: - We are currently bringing people into our home. _ - Must..._ - Love people_ - Making people feel at home_ - Believe in the...

  • Seasonal Sales Associate

    3 days ago

    Milnerton, South Africa The Foschini Group Full time

    **Job ID**:14660**Position Type**:Contract**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape Town West**Suburb**:Sunningdale (Milnerton)Position Description: **TFG is looking for fun, energetic, excited** and hardworking SEASONAL employees to help create the ultimate shopping...

  • Receptionist

    7 days ago

    Milnerton, South Africa Intercare Group South Africa Full time

    Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are. At Intercare,...

  • Receptionist - Milnerton

    5 days ago

    Milnerton, South Africa Intercare Group South Africa Full time

    **ABOUT** Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we...