e-Commerce Sales Administrator

14 hours ago

Johannesburg, Gauteng, South Africa Deli Stationery South Africa Full time R250 000 - R400 000 per year

Deli South Africa (Pty) Ltd is a leading stationery and office supplies wholesaler dedicated to delivering quality products and efficient service to our customers.

We are currently seeking an e-Commerce Sales Administrator who would be responsible for supporting the day-to-day administration of the online sales platforms.

Responsibilities

  • Capture orders on SAP and confirm orders on channels' platforms.
  • Ensure order information is accurately entered into the system based on the purchased orders.
  • Create return notes on SAP.
  • Follow-up on return orders by ensuring that the returned items have been physically collected and returned to our warehouse.
  • Notifying customers of the progress of their orders where applicable.
  • Assist with operations within the e-Commerce Department with the daily processing of orders, ensuring that turnaround for picking, packing, and delivery is adhered to.
  • Collaborate with other internal departments to streamline e-commerce operations,

Qualifications

  • Grade 12 (Matric) required; Diploma or Degree in Business, Marketing, or related field advantageous.
  • Minimum 2 years' experience in e-commerce, online sales administration, or customer service.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook) and e-commerce platforms.
  • Strong administrative, organisational, and communication skills.
  • Attention to detail and ability to multitask in a fast-paced environment.

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