Desktop Support Engineer

15 hours ago

Johannesburg, Gauteng, South Africa Crayon 🖍️ Full time R600 000 - R1 200 000 per year

Note: This role is for one of our clients and is advertised as IoT System & Integration Specialist on the site. While we do track apply clicks, you'll need to complete the quick steps on Crayon for your application to be considered

How you'll role

As an IoT System & Integration Specialist, you will be responsible for managing a suite of IoT edge devices, ensuring seamless operation and integration with internal systems. You'll oversee Windows System Desktop Management and collaborate with clients to design and implement effective processes. Your expertise in communication technologies and hardware design will enhance project capabilities and success.

What you'll do

  • Configure, deploy, and maintain IoT edge devices
  • Monitor and troubleshoot IoT device connectivity, performance, and reliability
  • Ensure secure and efficient operation of IoT devices
  • Manage and support Windows system desktops
  • Perform regular updates, maintenance, and troubleshooting
  • Conduct meetings with clients to understand their needs and business processes
  • Design processes from initial client meetings to final drafts for developers
  • Collaborate with developers to ensure systems are built according to specifications
  • Implement communication protocols including serial, Ethernet, Wi-Fi, BLE, and mesh networks
  • Utilize GPS technology within maps and devices and implement location-based services
  • Test and validate IoT, RFID EPC Gen2, and NFC systems
  • Develop portals and device readers for mobility applications
  • Document test results and provide recommendations for improvements

What you'll need

  • Bachelor's Degree in Computer Science, Engineering, or related field
  • 5+ years of experience in managing IoT devices and Windows systems
  • Strong understanding of communication protocols (serial, Ethernet, Wi-Fi, BLE, mesh)
  • Experience with GPS technology and mapping
  • Knowledge of hardware design and evaluation
  • Familiarity with mobile device integration and barcode technologies
  • Proficiency in app software design and user interface development
  • Experience with label design software
  • Excellent problem-solving and troubleshooting skills
  • Ability to work independently and collaboratively

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