Telecoms Billing
2 days ago
The Role
Intouch Tech is a fast-growing IT, Cybersecurity and Telecoms provider supporting businesses across the UK. We're looking for a highly organised Billing, Payroll & HR Operations Administrator to join our fully remote team.
You will be responsible for telecoms billing (using ZOEY/Union Street), payroll preparation, HR admin, and supporting key operational processes across the business. You will also use Hubstaff for time-tracking and Breathe HR for HR records, leave management, onboarding, and basic people operations.
This is a varied and important role with room to grow as our company continues to scale.
Key ResponsibilitiesBilling & Finance
- Manage monthly telecoms billing using ZOEY (Union Street)
- Process supplier invoices and prepare payment runs
- Update financial records within Xero
- Handle payment reminders, disputes, and customer account updates
Payroll & Time Tracking
- Prepare monthly payroll data for submission
- Review and validate Hubstaff time-tracking
- Manage leave, overtime, and absence data
- Ensure payroll accuracy and timely processing
HR & People Operations
- Maintain employee records using Breathe HR
- Assist with onboarding new staff (accounts, documents, access)
- Track leave, sickness, and performance notes
- Support basic HR administration — policy updates, reminders, documentation
- Coordinate with managers on HR deadlines, renewals, and training compliance
General Operations
- Maintain accurate CRM records
- Support internal teams with admin queries
- Answer incoming calls and direct queries where needed
- Assist leadership with reports, data, and general operational tasks
About You
You'll thrive in this role if you have:
- Experience in billing, payroll, HR admin, operations or similar roles
- Strong attention to detail and the ability to manage multiple tasks
- Confident communication style and a proactive mindset
- Good IT literacy (Microsoft 365, cloud systems, CRM tools)
- Telecoms billing experience (ZOEY/Union Street) — highly beneficial
- Experience with HR systems (Breathe HR or similar) — advantageous
- Reliability, confidentiality, and the ability to work independently
Why Join Intouch Tech?
- Competitive salary
- Performance-related bonus scheme
- Employer contributory pension
- 16 days annual leave + all UK public holidays
- Fully remote role
- Supportive team, training and clear progression routes
How to Apply
If this sounds like the right role for you, we'd love to hear from you.
Simply upload your CV with your phone number and email, and we'll be in touch.
Job Type: Full-time
Pay: R20 000,00 - R25 000,00 per month
Experience:
- Xero: 1 year (Required)
- Telecoms Billing: 1 year (Required)
Work Location: Remote
