Senior Network Engineer

Job Specification: Senior Network Engineer

Location: Cape Town, South Africa

Position Type: Full-time

Reports To: General Manager

About Us

We are a trusted leader in providing cutting-edge IT infrastructure, managed services, and business

technology solutions across South Africa and beyond. We specialize in delivering customized

technology strategies to empower businesses with reliable IT systems, cybersecurity solutions, and

forward-thinking digital innovation.

Role Overview

We are looking for a highly skilled Senior Network Engineer to join our Managed IT Services team.

The successful candidate will be responsible for designing, implementing, securing, and supporting

advanced network infrastructures across multiple customer environments. This role requires deep

technical expertise, strong problem-solving skills, and the ability to manage both internal core

infrastructure and client networks with a focus on uptime, scalability, and customer satisfaction.

As a senior member of the technical team, you will also act as an escalation point for complex issues,

mentor junior engineers, and work closely with account managers to ensure clients receive best-in-

class IT services.

Key Responsibilities

1. Network Design & Implementation

Architect, configure, and deploy secure, scalable network solutions for multiple clients (LAN,

WAN, VPN, wireless, MPLS, SD-WAN).

Design multi-tenant environments that support managed firewalls, VLANs, and customer

segmentation.

Plan and lead migration projects (cloud connectivity, datacenter transitions, office relocations).

1. Network Operations & Support

Provide advanced troubleshooting and escalation support for networking issues across

customer environments.

Manage and optimize routing, switching, and firewall infrastructures.

Maintain SD-WAN/ BGP/OSPF for clients requiring redundant ISP connections.

Ensure proactive monitoring, performance tuning, and capacity planning.

1. Security & Compliance

Implement and maintain firewall, IDS/IPS, and VPN solutions for multiple customer

environments.

Ensure compliance with data security best practices, including segmentation and least-

privilege access.

Respond to and mitigate network security incidents.

1. Customer Engagement

Serve as a trusted advisor to clients on networking solutions, upgrades, and best practices.

Participate in pre-sales discussions, assisting with network solution design and scoping.

Deliver clear communication to non-technical clients and business stakeholders.

1. Leadership & Knowledge Sharing

Act as an escalation point for engineers and technicians.

Mentor and develop junior engineers.

Maintain documentation, playbooks, and technical standards across customer deployments.

Qualifications & Experience

Degree/Diploma in Information Technology, Computer Science, or related field.

7+ years of networking experience, with at least 3 years in a senior or lead role within an MSP

or IT services environment.

Strong expertise in:

Routing protocols (BGP, OSPF).

Switching (Cisco Catalyst/Nexus, HP/Aruba, MikroTik, etc.).

Firewalls (Cisco ASA/FTD, Fortinet, Palo Alto, Sophos, MikroTik).

VPN technologies (site-to-site, client, SSL).

VLANs, QoS, SD-WAN, and wireless networking.

Familiarity with multi-tenant environments and MSP monitoring tools (PRTG, ATERA, IT Glue

or similar).

Exposure to cloud networking (Azure, AWS, Microsoft 365 security & hybrid networking)

preferred.

Professional certifications (CCNP/CCIE, Fortinet NSE, Palo Alto PCNSE, MikroTik MTCINE)

are highly desirable.

Key Competencies

Strong problem-solving and analytical skills.

Ability to manage multiple client environments simultaneously.

Excellent written and verbal communication skills with both technical and non-technical

audiences.

Strong leadership and mentoring ability.

Customer-focused mindset with a commitment to service excellence.

Remuneration

Market-related salary (based on experience and qualifications).