Appointment Setter

11 hours ago


Cape Town, Western Cape, South Africa Somewhere Full time US$18 000 - US$24 000 per year

Role: Appointment Setter & Sales Admin Support

Location: Remote, South Africa

Work Hours: U.S. Eastern Time (9:00 AM – 4:30 PM EST, Mon–Fri)

Contract: Independent Contractor

Start Date: ASAP

Compensation:

  • Base: $1,500 – $2,000 USD/month
  • OTE: Up to 40% bonus on base

Holidays: Candidate may observe their local country's public holidays (while working U.S. hours)

Reports To: CEO

About the company:

A digital health research and advisory company where we aim to accelerate the build and adoption of digital solutions.

Core Responsibilities

1. Appointment Setting & Lead Management

○ Call inbound leads within 5 minutes of booking a consult (10–20 calls/day)

○ Qualify and pre-frame leads for closers

○ Ensure booked appointments show up as scheduled

○ Follow up with partial form submissions to convert into calls (10–20 follow- ups/day)

2. Sales Admin Support

○ Monitor and maintain CRM hygiene for 1–2 tier-one clients

○ Track pipeline activity and ensure no lead goes stale

○ Send reminders or light nudges to client teams regarding follow-ups

○ Assist with light research (RFP checks, compliance links, state-specific details as needed)

Performance Metrics

● Speed-to-lead response time

● Appointment show rate

● Conversion of inbound leads to booked calls

● CRM accuracy and timely updates

Requirements

● Fluent English with strong verbal and written communication

● Prior experience working with U.S. or U.K.-based agencies or companies

● Comfortable engaging senior-level professionals over the phone

● Strong attention to detail and follow-up discipline

● Ability to work U.S. business hours (Eastern Time)

● Proven track record in appointment setting or SDR roles

Preferred:

● Familiarity with HubSpot CRM

● Experience in tech, healthcare, or marketing sectors



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