Junior IT Desktop Technician
7 hours ago
Position: Junior IT Desktop Technician
Company: Shenge La Tech
Location: Cape Town
Employment Type: 24 Months Contract
Salary: Based on experience
Application Deadline: 23/10/2025
About Us:
Shenge La Tech is a growing technology solutions provider dedicated to empowering businesses with reliable IT infrastructure and support. We are currently seeking a motivated and detail-oriented Junior IT Desktop Technician to join our dynamic team. If you're passionate about technology and eager to develop your skills in a supportive environment, we want to hear from you
Key Responsibilities:
• Provide first-line technical support to end users via phone, email, and in person
• Install, configure, and troubleshoot desktop hardware, software, and peripherals
• Maintain and update operating systems and software applications
• Assist with user account setups, password resets, and system access
• Log and track support requests through the helpdesk system
• Maintain inventory of IT assets
• Collaborate with senior technicians and escalate complex issues when necessary
• Ensure adherence to company IT policies and security protocols
Requirements:
• Diploma or certificate in Information Technology, Computer Science, or related field
• Basic understanding of Windows OS and Microsoft Office applications
• Knowledge of hardware components and troubleshooting techniques
• Good problem-solving and communication skills
• A willingness to learn and grow in a fast-paced IT environment
• Prior internship or entry-level experience in IT support (advantageous but not mandatory)
What We Offer:
• Mentorship and training from experienced IT professionals
• Opportunity to grow within the company
• A collaborative and supportive team culture
• Access to the latest tools and technologies
How to Apply:
Submit your CV and a brief cover letter to , using the subject line: Application – Junior IT Desktop Technician
Job Type: Temporary
Contract length: 24 months
Work Location: In person
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