Telephone Clinician

21 hours ago

Johannesburg, Gauteng, South Africa Jenni Strous & Associates Full time R204 000 - R228 000 per year

MALE ONLY (Due to equity reasons)

Profiency in English and a South African Black language

Telephonic Clinician (EMPLOYEE ASSISTANCE PROGRAMME- HEALTH CARE)

The care centre counsellor needs to offer a responsive, quality,y and empathic service with a dual goal to assess and refer, as well as of counselling services to corporate clients

Administration of the call centre functions

Quality management

Interact with other departments

Ability to assess and refer a broad range of presenting issues seen in an EAP context

Ability to manage client complaints and expectations with excellent communication skills.

Minimum of 2 years experience within the counselling setting in the Healthcare / Counselling / Psycho support industries.

A minimum of a degree in one of the following disciplines with accredited institutions -

● Registration with SACSSP

OR

● Registration with HPCSA

Excellent people management and counselling skills

Working knowledge of IT systems and operations with adequate administrative skills – organised, efficient and self-motivated

Honesty / empathic / Integrity / Self-motivated / Attention to Detail / Organised / Good personal and Communication Skills / Congruent

Job Types: Full-time, Permanent

Pay: R17 000,00 - R19 000,00 per month

Work Location: In person

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