Claim Handler

4 days ago

Johannesburg, Gauteng, South Africa SavageOne Pty Full time R250 000 - R500 000 per year


Key Responsibilities:

  1. Receive and review insurance claims, including property damage, liability, and personal injury claims, to determine coverage and eligibility.
  2. Conduct thorough investigations into the circumstances surrounding each claim, gathering relevant information, documents, and evidence.
  3. Evaluate claim documentation, policy terms, and legal regulations to determine the validity of claims and assess liability.
  4. Communicate with claimants, policyholders, witnesses, and other relevant parties to obtain additional information and clarify details of the claim.
  5. Provide clear and accurate explanations of coverage, claim decisions, and settlement options to claimants and policyholders.
  6. Process claims payments, settlements, and reserves in accordance with company policies and regulatory requirements.
  7. Negotiate settlement agreements with claimants or their representatives, seeking to achieve fair and equitable resolutions.
  8. Collaborate with internal departments, including underwriting, legal, and finance, to address complex claims issues and mitigate risk.
  9. Maintain detailed and organized claim files, documenting all relevant activities, communications, and decisions throughout the claims process.
  10. Stay current on industry trends, regulatory changes, and best practices in claims handling to enhance knowledge and performance.

Qualifications:

  1. Bachelor's degree in Business, Finance, Risk Management, or related field preferred.
  2. Proven experience in insurance claims handling or related field, with a strong understanding of insurance principles, policies, and procedures.
  3. Excellent analytical skills with the ability to evaluate information, assess risk, and make sound decisions.
  4. Strong communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders.
  5. Detail-oriented approach with a focus on accuracy and precision in claim documentation and processing.
  6. Ability to prioritize tasks, manage workload efficiently, and meet deadlines in a fast-paced environment.
  7. Proficiency in computer applications and claims management software.
  8. Knowledge of insurance regulations and compliance requirements.
  9. Strong negotiation skills with the ability to resolve conflicts and negotiate favorable outcomes.
  10. Commitment to providing exceptional customer service and building positive relationships with clients and colleagues.

Preferred Qualifications:

  1. Professional certification in claims adjusting or risk management (e.g., AIC, ARM) is a plus.
  2. Experience handling complex or high-value insurance claims.
  3. Familiarity with various types of insurance coverage, including property, casualty, and liability.
  4. Bilingual proficiency in languages commonly spoken by our client base may be advantageous.

  • Senior Claim Handler

    4 days ago

    Johannesburg, Gauteng, South Africa Interdot Solutions Full time R400 000 - R800 000 per year

    Overview:We are seeking a skilled Senior Claims Handler to join our client in the Insurance industry. The ideal candidate will have a strong background in insurance claims processing from registering to payment stage, exceptional communication skills, and a commitment to providing outstanding customer service.Responsibilities:Evaluate insurance claims...

  • Claims Specialist

    1 week ago

    Johannesburg, Gauteng, South Africa Sanlam Full time R46 800 - R300 000 per year

    CAREER OPPORTUNITYSantam Marine has a career opportunity for a Claims Specialist in the Claims department which will be based in Gauteng.The successful candidate will manage a complex portfolio of claims from notification to closure, investing the necessary level of involvement required for each claim depending on, inter alia, the nature, category, maturity,...

  • Senior Claims Specialist

    6 days ago

    Johannesburg, Gauteng, South Africa Santam Insurance Full time R600 000 - R1 200 000 per year

    CAREER OPPORTUNITYSantam SHAhas a career opportunity for aSenior Claims Specialistin the Claims department which will be based in Gauteng.*KEY RESPONSIBILITIES*The successful candidate will manage a complex portfolio of claims from notification to closure, investing the necessary level of involvement required for each claim depending on, inter alia, the...

  • Credit Controller

    2 weeks ago

    Johannesburg, Gauteng, South Africa Santam Insurance Full time R250 000 - R500 000 per year

    Credit Controller – Claims | SantamParktown, South AfricaAs part of Santam's Claims Finance team, I manage and monitor outstanding claim recoveries, ensuring accurate reconciliation and compliance with company policies. My role involves collaborating with internal claims handlers and external stakeholders to expedite collections and resolve discrepancies...

  • Contract Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fidelity Services Group Full time R1 200 000 - R2 400 000 per year

    CONTRACT MANAGER – TRANSNET CONTRACTFidelity Specialized Services (FSS)Position Overview:The Contract Manager is responsible for the overall management, coordination, and performance of the Fidelity Specialized Services (FSS) security operations deployed on the Transnet contract. The role ensures full contractual compliance, operational excellence, risk...

  • Claims Handler

    1 week ago

    Johannesburg, South Africa HeadHunters Full time

    **Reference** - PE002217/RW**Location** - Gauteng, JHB - Northern Suburbs**Salary Interval** - Monthly**Package** - R23000 - R25000 / None-negotiable**Description** **Our client, an national authorised financial services provider based in Johannesburg is currently looking to employ a Claims Handler (Legal).** **They are looking for a Claims Handler who...

  • Claims Handler

    5 days ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Accurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organisation in order to meet customer. These claims may include funeral, death, disability, dread disease and retrenchment claims Hello Future Claims...

  • Claims Handler

    3 days ago

    Johannesburg, South Africa Jenni Strous & Associates Full time

    The company is a registered financial service provider based in the Johannesburg North Eastern Suburbs. We are looking for a Claims Handler who will assist the Claims Department to handle all incoming legal, health and funeral claims in accordance with internal and legislative requirements. QUALIFICATIONS Claims experience (life & non-life, experience...

  • Claims Handler

    3 weeks ago

    Johannesburg, South Africa The Legends Agency Full time

    About Our ClientOur client is a respected name in the short-term insurance sector, known for professionalism, client focus, and sustainable growth. They value integrity, innovation, and continuous development, offering a supportive environment to grow your career. With a strong reputation and stable foundation, they provide employees the opportunity to...

  • Claims Handler

    5 days ago

    Johannesburg, South Africa The Legends Agency Full time

    About Our ClientOur client is a respected name in the short-term insurance sector, known for professionalism, client focus, and sustainable growth. They value integrity, innovation, and continuous development, offering a supportive environment to grow your career. With a strong reputation and stable foundation, they provide employees the opportunity to...

  • Personal Lines Claims Handler

    3 weeks ago

    Johannesburg, South Africa The Legends Agency Full time

    Personal Lines Claims HandlerJoin a respected insurance company with a values-driven cultureJohannesburg | R12 000 - R19 000 | 08:00 am - 17:00 pmAbout Our ClientOur client is a well-established player in the insurance industry, committed to professionalism, performance, innovation, and long-term partnerships. They pride themselves on delivering exceptional...

  • Personal Lines Claims Handler

    5 days ago

    Johannesburg, South Africa The Legends Agency Full time

    Personal Lines Claims HandlerJoin a respected insurance company with a values-driven cultureJohannesburg | R12 000 - R19 000 | 08:00 am - 17:00 pm About Our ClientOur client is a well-established player in the insurance industry, committed to professionalism, performance, innovation, and long-term partnerships. They pride themselves on delivering exceptional...

  • Claims Handler

    2 weeks ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Dear Future, Claims Handler Accurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organisation in order to meet customer. These claims may include funeral, death, disability, dread disease and retrenchment claims Are...

  • Claims Handler: Short Term Insurance

    2 weeks ago

    Johannesburg, South Africa HR Genie Full time

    Our client requires a Claims Handler. Your:Formal Education:MatricRE 5 Examination Level 1Class of Business: Commercial and Personal Lines NQF 5 in short term insuranceExperience:At least 5 years short term experience and 4 within the claims environment.will enable you to do the following duties:Claims Registration and Acknowledgement:Receive, review, and...

  • Claims Handler: Short Term Insurance

    4 weeks ago

    Johannesburg, South Africa HR Genie Full time

    Our client requires a Claims Handler. Your: Formal Education: Matric RE 5 Examination Level 1 Class of Business: Commercial and Personal Lines NQF 5 in short term insurance Experience: At least 5 years short term experience and 4 within the claims environment. will enable you to do the following duties: Claims Registration and Acknowledgement: Receive,...