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Chief Operating Officer

2 weeks ago

Johannesburg, Gauteng, South Africa Ellahi Consulting Full time R1 500 000 - R2 500 000 per year
Chief Operating Officer
Industry: Freight/ Cargo -  EE Employment Equity position 

Location: Johannesburg, Gauteng
EE African (South African applicants only) as per employers Employment Equity policy 

CTC Salary: R – pm Plus benefits 

Benefits: Fuel card + Cellphone

 Main Purpose of the Job

To manage and drive leading negotiations, budgeting, purchasing, and putting efficient workflows in place to enhance the company's productivity and performance.
Lead cross-functional teams, manage existing partnerships, and evaluate company business goals to drive operational efficiency, enhance organizational performance, and contribute to the achievement of the business objectives.



Minimum Qualifications

  • Bachelor's degree in Business Administration, Marketing, Finance, or Business Management (or equivalent qualification).

  • NQF Level 8 completed qualification (essential)
Minimum Experience

  • At least 10 years in the Transport Industry and a minimum of 5 years' working experience in a leadership role.

  • In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service, etc.).

  • Experience in the aviation sector and road freight would be an advantage.

  • Managerial experience and demonstrated ability to develop and lead others.

Functional Training

  • Leadership

  • Compliance Management

  • Operations Management

  • Business Risk Management

  • Strategic Business Management

  • Financial Systems and Controls

Behavioural Competencies

  • Working with people of diverse backgrounds, cultures, and perspectives.

  • Strong alignment with the company's mission and values.

  • Ability to self-direct, take ownership, and see projects through to completion in a timely manner.

  • Excellent interpersonal skills.

  • Strong critical thinking and creative problem-solving skills.

  • Ability to extract meaning from numbers and present analysis clearly and concisely to people with varying degrees of financial knowledge.

  • Strong project management and organizational skills with a track record of developing and strengthening systems and processes.

  • Ability to work collaboratively, exercising good judgment, decision-making, and problem-solving skills to achieve shared goals.

  • Ability to periodically participate in meetings and events outside of core business hours.

Technical Skills

  • High-level proficiency with Microsoft Office.

  • Data and financial analytics.

  • Cost, revenue, and cash management.

  • Knowledge of Basic Conditions of Employment and Industrial Relations.

Environmental / Other Conditions

  • After-hours work centered around decision-making is required regularly in response to various operational challenges within the industry.

Organisational Leadership

  • Collaborate with the CEO and Executive team in setting and driving the organizational vision, including the operational strategy.

  • Meet with the organization's leadership team on an ongoing basis to re-evaluate action plans and adjust for sustainability and growth.

  • Develop business strategies and plans aligned with short- and long-term objectives.

  • Oversee company operations and employee productivity, fostering a highly inclusive culture.

  • Set clear performance expectations and provide coaching and mentorship.

  • Monitor progress, evaluate performance, and adjust strategies to ensure successful execution.

Operational Strategy and Management

  • Develop and lead operational strategies supporting organizational objectives and growth.

  • Coordinate team efforts to align with organizational strategies.

  • Lead, streamline, and optimize operational processes for efficiency and cost-effectiveness.

  • Drive continuous process improvements and implement best practices.

  • Foster effective cross-departmental communication and collaboration.

  • Review and manage internal systems, controls, and procedures for compliance and accuracy.

  • Identify cost-saving opportunities and optimize financial results.

  • Collaborate with finance to develop and manage operational budgets.

  • Control operational expenses considering budget and BEE requirements.

Business Analytics, Risk, and Reporting

  • Establish and analyze management reports to support business decisions and growth.

  • Monitor the macro-environment for risks and implement mitigating actions.

  • Track operational and financial performance, and mitigate risks proactively.

  • Implement robust systems to manage risks and ensure continuity.

  • Conduct internal reviews for compliance and initiate corrective actions.

  • Analyze operations data and address underperformance.

  • Review departmental productivity and ensure objectives are met.

  • Track direct report deadlines to ensure timely results.

Audits and Regulatory Compliance

  • Ensure compliance with laws, regulations, and industry standards.

  • Monitor and communicate regulatory updates to the leadership team.

  • Develop relevant policy documents in line with legal and compliance requirements.

  • Maintain integrity and compliance of regulatory documentation.

  • Negotiate and approve supplier agreements and contracts.

  • Approve SLAs in consultation with stakeholders, aligning with company strategy.

Customer Service and Retention

  • Negotiate and manage partnership agreements with beneficial terms.

  • Build and maintain strong customer relationships and deliver solutions.

  • Conduct client/service provider meetings to identify new opportunities.

  • Develop account management strategies for customer retention.

  • Lead teams in developing customer service initiatives to expand business.

Talent and Technology

  • Partner with CEO and management to foster a culture focused on equity, results, learning, and improvement.

  • Continuously assess market technologies to enhance operations, customer service, and safety.