IT Administrator

1 week ago

Midrand, Gauteng, South Africa Pragma Full time R80 000 - R120 000 per year
Closing Date
2025/11/19

Reference Number
PRA

Job Title
IT Administrator

Department
Holdings | Group Shared Services | ICT

Company
Holdings

Job Type
Permanent

Location - Country
South Africa

Location - Province
Gauteng

Location - Town / City
Midrand

Location - Client Site
n/a

Job Advert Summary

At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply.

You will enjoy working in a fast-paced environment where IT is seen as a competitive advantage. You will get exposure and experience with a wide variety of applications and systems. You will have opportunities to attend both internal and external training courses in order to develop your career. The ideal candidate should have great troubleshooting skills, pay attention to details and have a good working knowledge of computer hardware and software.

Minimum Requirements
  • An A+, N+, MCSA or equivalent qualification
  • A minimum of 2 years in an IT administrator role
  • Administering Microsoft Active Directory
  • Installing desktop operating systems
  • Installing and supporting Office 365 Applications
  • Experience with ticketing systems and work scheduling
  • On Key experience is advantegous
Duties & Responsibilities
  • Administers the service request queue and IT mailbox
  • Assists with remediating desktop security threats
  • Resolves service requests according to SLA
  • Managing issuing and return of work orders
  • Creates/amends/deletes user accounts in all systems
  • Attends meetings and updates documentation
  • Processes invoices for payment

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