Technical Manager

Position Title : TECHNICAL MANAGER

Position Reports To : REGIONAL TECHNICAL DIRECTOR

Business Unit : EXCELLERATE FACILITIES MANAGEMENT

About the role:

Responsible for planning, organising, and directing the activities of the assigned buildings or client premises in the portfolio. Oversees service delivery to client, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.

Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost.

Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.

What you will be doing:

• Assumes responsibility for the planning, development, and implementation of effective facilities and operations management policies, procedures, and planning for the specific client.
• Assists Senior Management in developing short- and long-term goals and plans.
• Assists with long term budget projections.
• Executes established operational goals and ensures that corporate wide plans are complemented and supported.
• Assists in developing policies and procedures for Client operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
• Assumes responsibility for the effective facilities and operations management of Client facilities.
• Coordinates and managers third party service providers and vendors with daily interaction.
• Responds to emergency call outs to ensure best possible up time for the client.
• Day to day running and control of:
• Technical facilities and operations
• High level equipment
• All technical equipment, machinery and client facilities.
• Invoice verification for payments on a daily basis within 5 working days after the invoice has moved from admin approval to approve by TM.
• Calculates pass through cost to client.
• Conducts periodic inspections of facilities as per the agreed client scope and SLA, assesses problems and needs, and implements improvements in operations as appropriate.
• Coordinates maintenance activities.
• Directs preventive maintenance procedures as appropriate.
• Ensures that client operations are in compliance with established procedures, policies, regulations and codes.
• Assumes responsibility for ensuring the efficient and cost-effective administration of client operations.
• Develops and implement safety directives

What you will bring:

Education / Certification:

• Matric
• Technical qualification Refrigeration/Electrical/Mechanical or HVAC is a requirement
• Additional related maintenance and client management training preferred.

Experience:

• Five or more years of related experience, with at least two or more years of supervisory experience.
• Preferably previous practical Refrigeration/HVAC/Electrical experience
• Excellent understanding of client management procedures.
• Knowledge of budgeting, service contracts, and leasing agreements.

Skills/Abilities:

• Computer literate
• Maintenance systems
• MS Office (E-mail, Excel, Word)
• CAFM system experience
• Excellent leadership abilities.
• Able to organize, coordinate, and direct team activities.
• Strong problem-solving skills.
• Good communications skills.
• Able to use all related maintenance equipment and computer applications.
• Must be fluent in English / Afrikaans and a third language (Portuguese) will be of an advantage

Non-negotiable Requirements:

• Refrigeration/HVAC/Electrical Qualification and experience
• Must be able to work weekends
• Sober habits
• No Criminal record & clean ITC.
• Driver's License minimum code EA
• No previous dismissals
• Honesty