Inbound Sales Agent

4 days ago

Remote, Oregon, South Africa Headhunters Full time R46 800 - R216 000 per year

Our UK-based client in the e-commerce industry is seeking to employ an Inbound Sales Agent to join their team.

This opportunity is entirely REMOTE, requiring a reliable home office setup.

Requirements:

  • Minimum of 1–2 years of inbound sales or customer service experience.
  • Excellent verbal and written communication skills with a clear and confident phone manner.
  • Proficient in using CRM platforms and online communication tools.
  • Proven ability to meet and exceed sales targets.
  • Passionate about delivering an excellent customer experience.
  • Reliable internet connection and quiet, professional workspace for remote work.
  • Self-motivated, disciplined, and able to work independently with minimal supervision.
  • Strong problem-solving and objection-handling abilities.

Responsibilities, but not limited to:

  • Handle inbound sales inquiries via phone, email, and online chat in a professional and efficient manner.
  • Convert inbound leads into confirmed sales through active listening and persuasive communication.
  • Provide accurate information on products, pricing, and promotions.
  • Build rapport with customers to understand their needs and recommend suitable solutions.
  • Maintain up-to-date product knowledge and stay informed about policies and procedures.
  • Record all customer interactions and sales accurately within the CRM system.
  • Achieve and exceed individual and team sales targets.
  • Collaborate with colleagues and team leaders to improve sales techniques and enhance the customer experience.
  • Manage post-sale follow-ups and ensure a smooth onboarding process for new customers.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.

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