Programme / Project Manager – Technology Strategy & Transformation

Company Description

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).

Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.

Job Description

About the role:

The Programme / Project Manager plays a pivotal role in leading technology-enabled transformation across multiple industries. This role integrates programme delivery excellence, strategic advisory, PMO governance, benefits realisation, stakeholder management, and people leadership. You will oversee large, complex IT and business programmes, manage multidisciplinary delivery teams, and ensure that outcomes are aligned to organisational strategy and client expectations.

Key Responsibilities

Business Development & Client Leadership

• Identify and shape new business opportunities, including targeting, RFP responses, and proposal development.
• Build trusted relationships with senior stakeholders and C-suite executives.
• Facilitate pre-sales activities such as discovery workshops, solution definition, SOW reviews, and contract alignment.

Programme & Project Delivery Excellence

• Lead end-to-end delivery of large-scale IT and business transformation programmes.
• Develop detailed delivery roadmaps with clear milestones, dependencies, success criteria, and critical paths.
• Oversee financial management including budgeting, forecasting, utilisation, variance tracking, and executive reporting.
• Maintain strict control of scope, schedule, budget, quality, and risk.
• Drive structured risk and issue management, including mitigation workshops and escalation processes.
• Deliver executive-level reporting and insights for governance forums and steering committees.
• Ensure alignment and coordination across multiple workstreams and delivery teams.

Benefits Realisation & Value Management

• Define, track, and report expected programme benefits in line with approved business cases.
• Monitor ROI, efficiency gains, operational improvements, and strategic value delivered.
• Conduct post-implementation reviews and value assurance assessments.

Governance, PMO Oversight & Delivery Assurance

• Establish and maintain robust programme governance frameworks, standards, and reporting tools.
• Lead weekly portfolio reviews to assess project health, identify risks, and intervene on underperforming (Red/Amber) projects.
• Create and refine PMO methodologies, templates, and policies to promote consistency and delivery excellence.
• Contribute to global PMO communities, share best practices, and support organisational change initiatives.

Stakeholder Engagement Strategy

• Develop and execute stakeholder engagement and communication plans.
• Ensure transparency, alignment, and expectation management across business, technology, and leadership teams.
• Facilitate decision-making and resolve cross-functional challenges.

Change Management & Organisational Adoption

• Partner closely with Change Management teams to support readiness, communications, training, and adoption activities.
• Identify organisational impacts and ensure a smooth transition of new processes and systems into operations.

Vendor, Partner & Ecosystem Management

• Manage relationships with vendors, systems integrators, and third-party partners.
• Monitor vendor performance, ensuring alignment to contract, quality standards, and delivery timelines.
• Drive accountability and collaboration across multi-vendor environments.

Governance, PMO Oversight & Delivery Assurance

• Establish and maintain robust programme governance frameworks and delivery standards.
• Lead weekly portfolio reviews to assess project health and intervene on underperforming (Red/Amber/Green) initiatives.
• Develop and refine PMO processes, policies, methodologies, and reporting tools.
• Participate in regional or global PMO communities and contribute to continuous improvement initiatives.
• Ensure compliance with organisational policies, audit requirements, architecture standards, and delivery methodologies.

Quality Assurance & Compliance

• Oversee quality gates, design reviews, testing cycles, and delivery assurance processes.
• Ensure adherence to SDLC, Agile, ITIL, DevOps, and quality management frameworks.
• Maintain full, accurate project documentation across all project phases.

Leadership & Team Development

• Lead, coach, and mentor project managers and delivery professionals.
• Foster a high-performance culture built on accountability, collaboration, and continuous learning.
• Ensure effective resource planning and capacity management across programmes.
• 1. Technology & Methodology Enablement
• Apply leading programme management methodologies and best practices.
• Strengthen digital fluency in Cloud, Data, AI, RPA, Automation, and ERP platforms (Oracle, D365).
• Conduct research and contribute to technology governance, risk assessment, and transformation initiatives.

What impact will you make?

You will be dedicated to one of our MSSP clients where you will help our client identify, analyse and respond to security incidents as well as recommend countermeasures to mitigate threats. Your knowledge and expertise will help improve their security posture and ensure that the organisation is protected from potential threats and vulnerabilities.

Qualifications

Qualifications

• Relevant Degree, Honours, or Postgraduate Diploma.
• Professional certifications advantageous: Agile, PMBOK, PRINCE2, SAFe, or equivalent

Experience Requirements

• 10 years in a client-facing consulting or advisory environment.
• 10 years programme and project management experience across complex technology transformations.
• Industry experience in sectors such as Financial Services, Technology Media and Telecoms, Consumer, or Energy Resources and Industrials.
• Strong understanding of technology architecture, IT operating models, ERP implementations and digital transformation practices.

Technical Competencies

• Growing capability across Cloud, Automation, AI, Agile, and DevOps environments.
• Strong programme and project delivery capability.
• Advanced financial and commercial acumen.
• Solid understanding of governance and delivery methodologies.
• Ability to translate technology concepts into measurable business outcomes.

Additional Information

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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