Contractor Operations Support

7 days ago

Cape Town, Western Cape, South Africa Talent Shore Full time R280 000 - R420 000 per year

Job Title: Contractor Ops - Support Associate

Department/Team: Contractor Operations

Location: Remote (Offshore)

Role Overview:

The Contractor Support Associate is responsible for managing the full lifecycle of contractors, ensuring compliance, accurate timesheet processing, and ensuring positive contractor experience. This role works closely with Operations, Sales and Accounts teams to maintain efficient processes and provide timely support.

Key Responsibilities:

Contractor Lifecycle Management: Onboard, offboard, and support contractors, ensuring data accuracy and compliance throughout their assignments.

Timesheet & Payroll Support: Validate submissions, resolve queries, and liaise with finance teams to ensure timely and accurate payments.

Utilisation Check-ins: Conduct regular utilisation reviews with contractors to assess low utilisation and identify any risks revenue performance.

Contractor Engagement: Conduct welcome calls, check-ins during assignments, and 8-week post-contract follow-ups to monitor activity, satisfaction, and redeployment potential.

8 Week Post-Exit Checks: Complete structured post-exit follow-ups at the 8- week mark to assess contractor outcomes, potential backdoor deal, and protect revenue.

Contractor Support Helpdesk: Manage the contractor support inbox, respond to queries, troubleshoot issues, and ensure timely, accurate, and helpful communication across all support channels.

Reporting & Data Management: Generating regular reports on contractor activity, utilization, and SLA adherence.

Process Improvement: Contribute ideas for workflow, automation, and documentation improvements to enhance operational efficiency.

This role is ideal for someone who thrives in operational support, enjoys working with contractors, and is committed to compliance, accuracy, and continuous improvement.

  • Independent Contractor

    7 days ago

    Cape Town, Western Cape, South Africa Old Mutual South Africa Full time R150 000 - R300 000 per year

    Independent Contractor Opportunity — Old Mutual South AfricaLocation:Cape Town (Flexible Hours)Type:Commission-Based Independent ContractorBrand:Old Mutual (180 years in financial services)Company DescriptionOld Mutual Limited is a leading pan-African financial services group with a history spanning over 170 years, providing comprehensive financial...

  • Safety Specialist – Contractor and Supplier Specialist

    4 days ago

    Cape Town, Western Cape, South Africa Astron Energy (Pty) Ltd. Full time R600 000 - R1 200 000 per year

    Develops and maintains OMS processes: Compliance with Occupational Health and Safety Act and Contractor Management System.Provides specialist safety advice and guidance and support across the organization including:Develop and implement OHS Compliance standards to align with OHS Act and Regulations.Monitor and ensure adherence to local regulatory...

  • Office & Project Administrator

    1 week ago

    Cape Town, Western Cape, South Africa MRC Group - Leading Complete Building Envelope Specialist Contractor Full time R400 000 - R800 000 per year

    MRC Groupis South Africa's leading specialist contractor for complete building envelopes. We deliver world-class service and set the industry standard. We are seeking a highly motivated and detail-orientedOffice & Project Administratorto provide critical support to our National Operations team and maintain our standards of excellence.Location: Southern...

  • Operations Team Leader

    1 week ago

    Cape Town, Western Cape, South Africa ShopriteX Full time R250 000 - R500 000 per year

    To oversee the performance & compliance of contracted drivers in the assigned stores / clusters to ensure quality of outputs of functional operations in accordance with client service level agreements, standard operating procedures, and legal/ regulatory requirements. Furthermore, ensuring compliance of and access to branded/unbranded assets and resources...

  • HVAC Operator

    2 days ago

    Cape Town, Western Cape, South Africa Sun International Full time R192 000 - R242 000 per year

    Main Purpose of the JobThe main purpose of the Refrigeration Assistant is to support the refrigeration technician team in maintaining, repairing, and servicing all refrigeration, cooling, and HVAC equipment to ensure reliable and efficient operation in a 24-hour environment. The role assists with routine inspections, basic maintenance tasks, fault-finding...

  • HVAC Operator

    2 days ago

    Cape Town, Western Cape, South Africa Sun International Full time R40 000 - R60 000 per year

    DescriptionMain Purpose of the JobThe main purpose of the Refrigeration Assistant is to support the refrigeration technician team in maintaining, repairing, and servicing all refrigeration, cooling, and HVAC equipment to ensure reliable and efficient operation in a 24-hour environment. The role assists with routine inspections, basic maintenance tasks,...

  • Operations Support I

    4 days ago

    Cape Town, Western Cape, South Africa 2U Full time R150 000 - R250 000 per year

    At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to...

  • Operations Support I

    4 days ago

    Cape Town, Western Cape, South Africa 2U Full time R250 000 - R400 000 per year

    At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to...

  • Operations and Sales Support Executive

    4 days ago

    Cape Town, Western Cape, South Africa Human Accent Full time R200 000 - R250 000 per year

    Our client manufactures, supplies and converts containers for a variety of applications, and they have a vacancy available for an Operations and Sales Support Executive in the Cape Town area. 1. Operational support• Value add in the supply chain by engaging with existing and future suppliers of equipment and allied services;• Processing supply invoices...

  • Operations Manager – Property Management

    1 week ago

    Cape Town, Western Cape, South Africa NXG Enterprises Full time R1 000 000 - R2 500 000 per year

    OverviewCity Estate is seeking an experienced and dynamic Operations Manager to lead the coordination and delivery of our property management, rental portfolio administration, and associated services across the group. Based in our Cape Town back office, the successful candidate will oversee all desk-based operational functions, ensuring seamless integration...