Senior Onboarding Analyst

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

KYC Senior Onboarding Analyst

Ebury Johannesburg - Hybrid: 4 days in the office, 1 day working from home per week

Ebury has high standards when it comes to working with clients. We need to make sure that the clients we serve and the transactions we carry out respect all the legal, regulatory and ethical standards. This means that when we onboard a client, we need to perform a very important screening on the prospect and the transactions this client would like to do via us. And this is where you come in

Role Purpose

The Analyst is responsible for conducting the onboarding review in line with current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. You will play a vital role together with the sales team in order to provide a smooth onboarding experience while making sure that our legal and compliance requirements are met.

What you'll do

• Analyse customer relationships, documentation, activity patterns, and transactions to detect potential suspicious activity or activity that is not consistent with the client's profile.
• Complying with relevant legislative and regulatory standards, and internal processes and procedures.
• Identifying clients posing higher risk due to the existence of red flags or other high risk triggers.
• Resolve day-to-day issues arising during the CDD process, and escalate more complex challenges via the appropriate channel.
• Completing allocated tasks with focus, and in a timely manner.
• Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed.
• Manage caseload throughout the end to end process in a timely manner.

What you'll need

• University degree
• From 1 to 3 years of experience in a KYC role
• Fluency in English. Any other language is a plus
• Articulate in both written and verbal communication
• Attention to detail
• Working knowledge of desktop based office software such as MS Office, Excel, Word, Outlook, the Google Suite and other applications
• Working successfully in a target driven operational environment. Ability to manage performance and targets in a fast paced, pressured environment

Why Ebury?

• Competitive Starting Salary with a bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced (managers of depts) who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.

Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury

You can also connect with me on LinkedIn - Helga Barros

#LI-HB1

About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. 

At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.

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