RETENTION AGENTS

Purpose The purpose of the Insurance Retention role is to retain existing customers by effectively addressing their needs, concerns, and reasons for cancellation. The role focuses on providing exceptional customer service, identifying opportunities to offer suitable insurance solutions, and ensuring customer satisfaction and loyalty. The Retention Agent...

Job description Job description We require dynamic Retentions agents with experience in the insurance industry - mass market. This portfolio specializes in “customer first contact” for recently purchased insurance products for a leading brand. You will be based in the Western Cape, Southern Suburbs. **Client Retention Agent Job Responsibilities**: -...

CAPE TOWN'S TEAM IS GROWING! Join Our Team and Make a Difference! Position: Retention Agents German DeskExperience: Minimum 1 year in same position (German-speaking) is a mustSalary: USD $2000 - $2500 (T&Cs Apply)Working Hours: 10:30 AM 7:00 PM Responsibilities: Engage with German-speaking clients to retain their businessResolve customer issues with...

CAPE TOWN'S TEAM IS GROWING! Join Our Team and Make a Difference! Position: Retention Agents German DeskExperience: Minimum 1 year in same position (German-speaking) is a mustSalary: USD $2000 - $2500 (T&Cs Apply)Working Hours: 10:30 AM 7:00 PM Responsibilities: Engage with German-speaking clients to retain their business Resolve customer issues with...

CAPE TOWN'S TEAM IS GROWING Join Our Team and Make a DifferencePosition: Swedish Retention AgentsExperience: Minimum 1 year in a similar role is a mustSalary: USD $2000 - $2500 (T&Cs Apply)Working Hours: 10:30 AM 7:00 PM Responsibilities:Engage with Swedish-speaking clients to retain their businessResolve customer concerns with professionalism and...

CAPE TOWN'S TEAM IS GROWING Join Our Team and Make a DifferencePosition: Retention Agents German DeskExperience: Minimum 1 year in same position (German-speaking) is a mustSalary: USD $2000 - $2500 (T&Cs Apply)Working Hours: 10:30 AM 7:00 PM Responsibilities:Engage with German-speaking clients to retain their businessResolve customer issues with...

Overview Outbound Retentions Agent – WNS Cape Town, Western Cape, South Africa. Handle inbound and/or outbound calls to promote and sell additional products or services to existing or potential customers. Identify opportunities to cross-sell and up-sell while ensuring excellent customer service is maintained. Focus on retention calls with customers at risk...

**Purpose** The purpose of the Insurance Retention role is to retain existing customers by effectively addressing their needs, concerns, and reasons for cancellation. The role focuses on providing exceptional customer service, identifying opportunities to offer suitable insurance solutions, and ensuring customer satisfaction and loyalty. The Retention Agent...

Position Overview: We are seeking experienced call centre agents to work in our sales department. Focused on both acquiring new clients (FTD) and retaining existing ones, this role requires individuals who are passionate about sales and eager to excel in the fast-paced world of financial services. There are two sales teams, one focused on new business...

We are seeking a motivated Sales Retention Coach to guide and support our sales teams in maintaining strong client relationships, improving retention strategies, and maximizing revenue. Responsibilities: Coach and mentor sales agents on client retention techniques. Monitor performance and provide feedback to improve results. Develop strategies to reduce...