Reception Manager
2 weeks ago
**Purpose of the Job**:
- Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximize member satisfaction.
- Willingness to conduct group exercise classes
**Key Performance Areas include**:
- Assisting with Club Administration when necessary
- Cash management
- Communication with members and staff
- Managing of Receptionist
- Monitoring of access and overrides for staff and members
- Reception stock control
- Resolving member complaints
- Training of Receptionist
**Experience & Competencies Required**:
- Ability to motivate staff and lead by example
- Advanced levels of administrative accuracy
- Display friendly and efficient qualities that reflect the Planet Fitness way
- Display uncompromising levels of honesty and integrity
- Have excellent communication skills and be able to liaise at all levels
- Intermediate PC skills
- Must be able to work shifts
- Possess high level energy levels
- Previous experience within a front desk or welcome desk position added advantage
- Proven track record in managing staff, planning, organizing, conflict handling and problem solving
- Have reliable transport
Pay: R10 000,00 - R12 000,00 per month
Application Question(s):
- Do you stay close or within the Pretoria Area?
**Education**:
- High School (matric) (required)
**Experience**:
- Reception: 2 years (required)
**Language**:
- English (required)
- Afrikaans (required)
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