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Claims Handler: Motor Liability
2 weeks ago
What will you do?
Santam Specialist Claims Services has a position available for a CLAIMS HANDLER who will be based in BELLVILLE, GLACIER BUILDING.
The position requires the skills of a dynamic individual who has experience in Short Term Insurance, specifically in a Legal, Claims environment, as well as being fully competent in the third party indemnification process.
- Liaising with claims specialists of the underwriters forming part of the Santam Internal Claims agreement and ensuring the correct claims are linked
- Conducting detailed investigation on the merits and quantum to establish negligence
- Attending to escalations from other insurers and client queries where necessary
- Negotiation of settlement with third party insurers
- Closure of claims. Qualifications and Experience
- Matric
- 3-5 years short-term insurance experience
- Additional short-term insurance-related qualifications will be an advantage.
- Diary management
- Comprehensive short-term procedural and practice knowledge (especially related to Motor Vehicle Accidents)
- Comprehensive policy knowledge
- Comprehensive applicable legislative knowledge as well as the law of evidence and principles in law (e.g., law of apportionment of damages)
- Technical knowledge of the Santam processes. Knowledge and Skills
- Working with people
- Client centric orientation
- Adapting and responding to change
- Attention to detail and accuracy
- Deciding and Initiating action
- Performance under pressure
- Planning and organizing
- Problem solving
- Negotiating and getting agreement
- Verbal Communication
**Who we are**:
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
