Food Runner
13 hours ago
Job Description: Food Runner - Luxury Bakery & Restaurant
Location: Cape Town
Reports to: Restaurant Supervisor / Restaurant Manager
Employment Type: Full-Time
About the Concept:
Laduree is a refined all-day dining concept featuring a luxury bakery, restaurant, and champagne bar. With a focus on service excellence and premium presentation, our concept requires committed front-of-house professionals to support our guest experience. We are seeking dedicated Food Runners who can ensure efficient service delivery and uphold our high standards.
Position Summary:
Key Responsibilities:
- Promptly deliver food and beverages to guest tables with accuracy and care.
- Ensure all dishes are delivered according to ticket order and brand presentation standards.
- Communicate effectively with kitchen staff, waiters, and managers to ensure smooth service flow.
- Support waitstaff by refilling water, resetting tables, and clearing used dishes and glassware.
- Assist with tray setups, garnishing items as instructed, and handling special dietary notes.
- Maintain cleanliness and organization of the service areas, pass, and tray stations.
- Help monitor guest needs and notify servers or supervisors when attention is needed.
- Comply with food safety, hygiene, and grooming standards at all times.
- Support in VIP or private event service execution as needed.
Required Qualifications & Experience:
- 1-3 years of experience in food service or hospitality environment.
- Experience in luxury dining or high-volume restaurants is preferred.
- Strong coordination skills and ability to carry multiple plates/trays.
- Excellent communication and teamwork abilities.
- Fluent in English; other languages are an asset.
- Polished grooming and appearance in line with luxury hospitality standards.
- Ability to work on feet for extended periods and carry moderate weight trays.
Preferred Attributes:
- High attention to detail and service precision.
- Energetic, proactive, and guest-focused.
- Reliable team player with strong work ethic.
- Calm under pressure and adaptable during peak service hours.
Package & Benefits:
- Competitive Salary
- Service Charge / Tips Eligibility
- Uniform & Grooming Allowance
- Health Insurance
- Staff Meals Provided
- Annual Leave & Public Holidays
- Opportunities for Career Growth within the Brand
Application Question(s):
- Please confirm your availability?
- Please list your qualifications relevant to this role.
- How many years of experience do you have as a Food Runner or in a similar role (e.g., waiter, commis, service assistant)?
- Are you experienced in serving or handling premium pastries and plated cuisine with attention to detail?
- How do you ensure accuracy and presentation when delivering dishes to guests?
- Can you describe a time where you worked in a high-volume, fast-paced service environment?
- re you comfortable standing and moving for long periods during shifts?
- How do you communicate effectively with both kitchen and front-of-house teams to ensure smooth service?
- Are you available to work shifts, including nights, weekends, and public holidays?
- What is your current salary and your salary expectation for this role?
- How soon can you start if selected?
- Are you available Full time?
Work Location: In person
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