Reserve General Manager
7 days ago
Opportunity exists for an experienced General Manager for a 5* private reserve in the Timbavati.
Experience required:
3 - 5 years minimum of 5* Lodge/Reserve Management Experience in operation of similar size and complexity
Management degree and/or hospitality and service training
Previous experience in running a luxury operation within a wildlife setting
Previous experience in managing a large Lodge management team
Previous experience in working closely with rural communities
Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and ability to demonstrate this
Driven, energetic, compassionate and ambitious, with strong leadership and mentoring skills
Fluent in English essential. Other European languages are beneficial as is Shangaan
Duties include:
Overall responsibility for the effective management and running of the reserve
Ensure the Lodge and Camps, and brand, are not only maintained but taken to the next level of service standards and excellence
Drive community development projects
Develop strategic relationships with local stakeholders including governmental organizations, wildlife organisations and communities, surrounding and involved with the Reserve
Create and maintain a detailed skills development plan for all staff
Create an overall strategy and prepare annual business plans
Overall Day to Day Management of the Camps and any other related infrastructure within the reserve
Overall Responsibility for budget creation and management, CAPEX structuring, planning and implementation
Overall responsibility for all human resources in the lodge
Over and above daily hosting of guests ensure you host all Agents, Media and VIP Groups
Oversee lodge conservation and sustainability efforts
Lodge Marketing
**Job Type**: Permanent
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