Customer Relationship Manager

7 days ago

Johannesburg, South Africa Pollock and Associates Full time

Customer Relationship Manager Equity ~ Non Equity

Johannesburg East - Gauteng

Reporting to : Sales Manager

To manage and maintain current Regional Accounts, ensure new business development, oversee Sales Agents and manage relationships with end-users to achieve business objectives

Essential Qualifications, Experience & Skills
- Experience in Food Service / Bakery manufacturing and sales, with a bit of a technical background.
- The ability to work independently
- The ability to travel and sleep out when required to do so.
- Have B2B ( AT BUYER/OWNER LEVEL), retail and wholesale experience ( Sore manager, buyer and DC level)
- Must be good with numbers, Word and Excel (MUST KNOW FORMULARS)
- Must be doing sales of more than 1 million rands per month currently
- Must have a reliable car and valid licence
- Worked with forecasting of stock/Products
- Been able to travel long distances
- Stay outs when in country arears while visiting customers
- Knowledge of forecasting and be able to maintain a healthy forecast with each customer
- New customer sourcing
- Ability to have difficult customers
- Been able to manage customer satisfaction on going
- Basic Finance back ground
- Excel, word and Power point background
- Route planning
- Negotiation skills

Key Result Areas
- Must be accurate, attention to detail and strong analytical aptitude
- Shows an ability to think logically
- Highly organised
- Is mathematically inclined
- Has good problem solving & analytical skills
- Is a team player
- Has excellent sales knowledge
- Operate with high levels of integrity
- Excellent communication skills and a good command of English
- written and spoken
- Positive attitude and self-motivated
- Resilient
- Takes initiative
- Able to demonstrate leadership qualities and potential.
- Medically and physically fit
- South African Citizen
- SAP experience advantageous
- Must have own reliable vehicle

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