Quality and Process Analyst
4 days ago
Job Description
To maintain and analyse a new system used for speech analytics.
Hello Future Quality Process Analyst,
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FR Life Assurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Act as first-line of defense specialist by confirming all key controls are appropriately designed, documented, and implemented
- Oversee, coordinate, and execute quarterly operational control testing plan.
- Perform risk assurance and mitigation by providing a view on the adequacy and effectiveness of key controls.
- Liaise with business to resolve process and system control weaknesses and perform control testing on remedial actions once implemented.
- Prepare reports on risk assurance findings and self-disclosed issues register to be presented at the relevant forum(s).
- Ensure that processes adhere to relevant industry regulations, compliance standards, and company policies.
- Identify potential risks and develop mitigation strategies to ensure business continuity and adherence to quality standards
- 2-3 years of experience in a risk environment
- Experience in sales, claims, underwriting and servicing
- Experience in using Archer systems
- Long term Insurance experience will be beneficial
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where initiative is taken and owned end to end
We can be a match if you are:
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
post
fnb
LI-AW1
Job Details
04/02/25
-
Quality Analyst
4 days ago
Johannesburg, South Africa Novo Nordisk Full timeQuality Analyst **Category**:Commercial Marketing**Location**:Johannesburg, Gauteng, ZA- - This position will be based in Rivonia, South Africa, under the Legal & Compliance department. You will directly report to the Director of Legal & Compliance.**The Position** - As a Quality Analyst, you will be ensuring quality assurance of outsourced and License...
-
Quality Assurance Analyst
6 days ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: **purpose**: - The Quality Assurance Analyst is responsible for implementing quality assurance in various departments in order to address gaps between business processes and the requirements of the organisations' customers. The Quality Assurance Analyst delivers, maintains and seeks to improve...
-
Process Analyst-1
2 weeks ago
Johannesburg, South Africa Wesbank Full timeProcess Analyst-1 page is loaded## Process Analyst-1locations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 3, 2025 (11 days left to apply)job requisition id: R43255# **Job Description**Hello future Process Analyst! Welcome to FNB, the home of the #changeables. We design for the shapeshifters and...
-
Data Quality Specialist
2 days ago
Johannesburg, South Africa eSoft Development and Technologies Full time**We are seeking a highly capable data quality analyst to develop procedures to enhance the accuracy and integrity of our organization's data.** **Data Quality Analyst Responsibilities**: - Performing statistical tests on large datasets to determine data quality and integrity. - Evaluating system performance and design, as well as its effect on data...
-
Process Analyst-1
2 weeks ago
Johannesburg, South Africa Rmbwestport Full timeProcess Analyst-1 page is loaded## Process Analyst-1locations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 3, 2025 (11 days left to apply)job requisition id: R43255# **Job Description**Hello future Process Analyst! Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver...
-
Quality Assurance Analyst
1 week ago
Johannesburg, South Africa South Point Management Service (Pty) Ltd. Full time**POSITION **:Quality Assurance Analyst** **Location **:Braamfontein** **Department **:Contact Centre** **Reporting to **:Quality Assurance Manager** **Mission of South Point** South Point Management’s mission is to be a **_leading _**provider of **_clean, convenient, safe_** and **_affordable student _**accommodation **_nationally_**. We provide a...
-
Process Analyst
1 week ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 70968 **Job Type** - Permanent **Job Title** - Process Analyst **Computer Skills** - Analytics,Data **Industry** - Computer - IT **City** - Johannesburg **Province** - Gauteng- **Inherent Requirements** - Minimum Requirements: - 1) Matric and relevant 3 year Business or Technical Degree or Diploma- 2) At least 3 to 5 years relevant...
-
Quality Analyst
2 weeks ago
Johannesburg, South Africa Webhelp Full time**Business Support** **Location** - Johannesburg, South Africa**Language** - English*** **Job Advert**: - If you’ve been waiting for an opportunity to grow in your Webhelp career then seize this moment and let your knowledge and skillsets shine. Success awaits a diligent, driven and highly organised can-doer to join our vibrant team in Johannesburg as...
-
Senior Process Analyst
4 days ago
Johannesburg, South Africa IQbusiness South Africa Full time**We are currently looking for Senior Process Analysts **and can get their hands dirty across Process, Data and Business analysis. **Key Responsibilities and/or output areas include, but are not limited to**: - ** Must have 5 + years**’ experience as an all-round Process Analyst - ** Must have **financial services experience as a Business Analyst...
-
Quality Analyst
2 weeks ago
Johannesburg, South Africa Vodacom Full timeAbout Us And Role Purpose Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Quality Analyst to measure service delivery quality within all customer interaction touch-points against service quality standards and recommend methods of...