Technical Case Officer: Case Management, Ref No

1 week ago

Cape Town, South Africa Western Cape Government Full time

**Job Purpose**:
The Department of Infrastructure, Western Cape Government has an opportunity for a suitably qualified and competent individual to supply and render administrative and logístical support to the Rental Housing Tribunal and promote stable relationships between landlords and tenants in the rental housing sector within the context of integrated and sustainable human settlements. This post is based in Cape Town, CBD.

**Minimum Requirements**:
An appropriate 3-year National Diploma/B-Degree or higher in Property Management/Dispute Resolution/Public Management/Law or related field; A minimum of 1 year experience in a rental housing Tribunal and/or legal administration and/or property environment or related working environment; A valid code B (or higher) driving license.

**Recommendation**:
None.

**Key Performance Areas**: Investigate assigned administrative cases and ensure 90 days compliance; Investigate assigned technical and urgent cases: maintenance, spoliations, interdicts and attachments; Conduct mediations; Management of cases; Provide hearing support.
**Competencies**:
Knowledge of the following: Relevant legislation, policies, regulations, codes, guidelines and standards applicable to the Rental Housing Sector; Public service procedures and property management and maintenance from a rental perspective; Conflict management and mediation; Best practices and procedures within the Rental Housing Sector; Skills required: Proven computer literacy; Legal administration; Planning and organising; Mediation and facilitation; Interpersonal; Written and verbal communication; Analytical and problem solving; Ability to travel, work under pressure and after hours.

**Remuneration**:
R 359 517 per annum (Salary level 8)

Note on remuneration: Employees' service benefits or obligations (13th cheque, medical assistance, housing assistance, pension-fund contributions, etc) are funded or cofunded in terms of the applicable prescripts or collective
agreements.

**Notes**:
**Attachments (if applicable)**:

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