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Product Support

2 weeks ago

Mogalakwena Limpopo, South Africa KOMATSU SOUTHERN AFRICA Full time

**Company**: Komatsu South Africa

**Business Unit**:South Africa

**Division**:Operations

**Department**:Mogalakwena

**Location**:Mogalak Prod Supp

**Reference Number**:7727

**Grading: C5**

**EE Position**

**Introduction**

**Qualification**:

- Trade Certificate: Millwright (essential)

**Experience**:

- 4 or more years post trade working experience on 930 Haul Trucks.
- 2 years supervisory experience (an advantage).
- Experience of Komatsu products/heavy earth moving equipment in a mining environment specifically with 930 Haul Trucks.
- Machine Operator License (an advantage)
- SAP - Intermediate.
- MS Office - Intermediate.

**Job requirements**:

- Remains up-to-date with safety procedures.
- Plans for safety events and campaigns.
- Takes SHE into account in the planning of work output.
- Plans for inspection of equipment (new and used in stock), with regard to dates, workshops, nomination of service, stock and other resources.
- Collates all informative materials, Komtrax registration forms, warranties and manuals.
- Opens and maintains machine history file for each machine at a customer site. Conducts delivery inspection of machine.
- Plans and prepares for anticipated service calls in conjunction with stakeholder (including RAMP Contracts).
- Plans for the modification of equipment.
- Oversees warranty repairs that may be required at the site.
- Provides technical advice & liaison with centralised Komatsu functions in the Service and Repairs of machines.
- Plans for time to complete reporting.
- Collates information, downloads, inspections, PM clinic & troubleshooting for use in reporting. Compiles recommendations report to the Parts/Branch/Depot Manager for additional components, to meet the component change requirements.
- Monitors the Komatsu machine hours in conjunction with the component hours.

[Not translated in selected language]

**Job Types**: Full-time, Permanent

Work Location: In person