Fraud Administrator-5

3 days ago


Johannesburg, South Africa FirstRand Full time

Job Description

To provide efficient administrative support that includes reporting and updating of all related information when executing specific fraud management actions and interventions related to specific fraud management sub functions of the fraud value chain to minimise the impact of reported and confirmed fraud events and its customers.
- Execute activities for arbitration of cases by preparing required information, which includes controlled sharing of customer information between banks, engaging with various stakeholders to validate any transactions.
- Recording and/or monitoring of fraud cases in internal and external databases.
- Accurate processing of charge backs in line with applicable codes which comply with the appropriate payment system (e.g. Visa and MasterCard) rules.
- Actively participate in key internal forums and share information and insights with colleagues across the Bank.
- Timely, accurate checking and comprehensive compilation and supply of fraud related documentation in the required format to support efforts in addressing identified fraud events.
- Timely and accurate recording and checking of fraud related information to disseminate to relevant stakeholders.
- Execute fraud administration duties in line with required rules, processes and using available systems.
- Ensure that activities are executed in a timely manner and accuracy.
- Administer merchant rewards after careful investigation of method applied in recovering the card.
- Contribute to the reduction in operational losses by providing efficient administrative support to the fraud team.
- Manage personal development to increase own skills and competencies.
- Execute recovery activities in line with applicable standards and laws to maximize recoveries for the Bank.
- Compile and communicate accurate and timely reports on fraud according to area of focus.
- Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions.

Job Details

Application Closing Date

14/09/24



  • Johannesburg, South Africa Profession Hub Full time

    Our client is searching for a **Fraud & Risk Administrator **to join their team in Johannesburg. **Job Overview**: - A sportsbook Fraud and Risk Administrator is responsible for safeguarding the company's operations against fraudulent activities. **Responsibilities and Duties**: - Fraud Detection through analysis of financial transactions and data to...


  • Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Manage and guide team resources in executing the appropriate fraud administration processes and procedures in a timely manner to maximize...

  • Head Fraud

    3 days ago


    Johannesburg, South Africa TymeBank Full time

    **Overall Purpose of the Role**: **fraud strategies for the bank.** Experience and Skills Required: Minimum of 5 years' experience effectively managing fraud strategies with a proven track record of implementing appropriate adjustments to strike a balance between fraud prevention and customer experience. - Thorough knowledge of fraud prevention...

  • Fraud Manager

    1 week ago


    Johannesburg, South Africa FirstRand Full time

    Job Description To manage the utilisation of resources on investigative assignments and projects. Investigate and report on fraud within the business. To provide specialist solution advise and to design a solution that best meets the needs of the client. To coordinate the implementation of the designed solution, managing the project implementation across...

  • Fraud Analyst

    1 week ago


    Johannesburg, South Africa Rmbwestport Full time

    Fraud Analyst page is loaded## Fraud Analystlocations: Johannesburgtime type: Part timeposted on: Posted Yesterdaytime left to apply: End Date: December 7, 2025 (11 days left to apply)job requisition id: R43149# **Job Description**We are seeking a skilled Fraud Analyst to join our team on a 12-month contract. The successful candidate will be responsible for...

  • Fraud Consultant D

    2 weeks ago


    Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To detect identified fraud events, execute appropriate fraud interventions based on the type of fraud in order to prevent further losses that...

  • Fraud Team Leader

    1 day ago


    Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Manage team resources through proactive and reactive processes and procedures within the fraud environment. Bring clarity and direction in...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...


  • Johannesburg, South Africa FirstRand Full time

    Job Description To develop and implement fraud detection and prevention strategies and practices by using fraud trend insights within the fraud community to effectively and proactively detect fraud incidents Manage team resources by providing clarity and direction in the interpretation of fraud prevention and detection practices to reduce further losses -...


  • Johannesburg, South Africa Adcorp Holdings Full time

    **Synopsis** My client is seeking an Operations Manager for Fraud and Risk to be responsible for developing and implementing strategies to mitigate fraud and manage risk within the organisation's operations. This role involves overseeing fraud prevention measures, analysing risk factors, and leading a team to ensure compliance with regulatory standards....