Organisation Development and Change Specialist

Our client is the National Student Financial Aid Scheme (NASFAS), a state-owned entity mandated to provide eligible students with access to finance and other resources.

They seek to appoint the ORGANISATION DEVELOPMENT AND CHANGE SPECIALIST on a permanent basis, and to be based at their offices in.

**Job Purpose**:
**Job requirements**
- Bachelor’s degree in human resources, Industrial Psychology, Organisational Development, or other related qualification; A Postgraduate degree will provide advantage
- Change Management Certification (ADKAR or Prosci)
- At least 8 years’ experience in Change Management and Organisational Development, including 3 years in a Specialist/Senior Consultant role.
- Sound knowledge of change management methodology and tools deployment
- Experience leading complex and/or large-scale organisational effectiveness projects
- End-to-end project exposure across private and public sector environments preferred
- Advanced working knowledge of Project Management methodology and approaches
- Project Management Certification
- Advanced knowledge of job profiling and job grading

**Skills and Competencies**
- Ability to understand and interpret strategy.
- Oral and written communication skills
- Facilitation and Coaching skills
- Managing Complexity
- Collaboration
- Flexible and adaptable
- Resilient and tenacious
- Persuasiveness
- Follow up and follow through.
- Critical analytical thinking
- Business acumen
- Strategic thinking

**Responsibilities**
- Develop and drive the Change Management Strategy
- Using a structured methodology, develop a change management strategy to define, lead and support the implementation of required organisational change management activities.
- Define and implement process of identifying change readiness and assessing the impact of proposed and implemented changes.
- Complete change management assessments
- Develop actionable deliverables for five change management levers:

- Communication plans
- Sponsor roadmap
- Coaching plan
- Training plan
- Resistance management plan
- Coordinate efforts with other specialists around change implementation.
- Integrate change management activities into project plan.
- Evaluate and ensure user readiness.
- Track and report issues.
- Define and measure success metrics and monitor change progress.
- Manage change resistance.
- Identify and manage anticipated resistance to change actions.
- Effectively engage on matters surrounding change resistance.
- Communicate change effectively to those resisting the change.
- Develop and drive OD interventions.
- Develop a process for socialising and embedding values in the organisation
- Conduct employee engagement surveys through utilisation of various tools
- Conduct focus-group sessions to establish priorities from engagement surveys
- Conduct culture assessments and support leadership with initiatives to drive and maintain
- suitable behaviours.
- Support senior managers with alignment of departmental structures to ensure future-fit teams that perform optimally.
- Update and maintain the primary organisation structure in collaboration with Human Resources
- Business Partners
- Facilitate job profiling and job grading sessions
- Update and maintain the jobs library and ensure each role has a job description
- Support the job evaluation process by providing job profiles and grade required
- Support talent acquisition and career development teams with interpretation of psychometric assessments
- Support the performance management team with facilitation of 360-degree feedback as well as management of data.
- Enable the human resources team with required frameworks and toolkits aligned to chosen methodologies.
- Design, develop and support with the implementation of leadership development programmes
- Collaborate with teams to create systems and structures that support goals and transformational change.
- Leads and/or consults on highly complex projects that are typically transformational in nature and have significant departmental or functional impact.
- Engages in employee review and organizational investigations that require sensitivity, political deftness, and a high degree of discretion and professional judgment
- Provides thought leadership in the design and development of key organizational design and development projects, including acquisitions/integrations.
- Support change team
- Influence line managers and employees to increase understanding of organisation development topics.
- Support project teams to integrate change management activities into their project plans.
- Consult and coach project teams and individual employees where appropriate.
- Develop reinforcing communication campaign after each project.
- Management of stakeholder relations
- Keep abreast with applicable legislation changes to inform policy updates and implementations.
- Manage relationships with stakeholders.
- Drive the development, approval and implementation of communication & involvement initia