Receptionist - Maternity Cover

10 hours ago

Cape Town, South Africa Cape Union Mart - Head Office Full time

An opportunity has become available at our head office in Cape Town for a dynamic, well-spoken and self-driven receptionist who is passionate about providing awesome customer experiences. The duration of the contract will be approximately six months for the purposes of maternity cover.

**Duties and responsibilities**:
**Reception and switchboard duties including but not limited to**:
Meet and greet clients and team members in a professional manner
Promptly answer telephone calls and redirect as appropriate
Accurately record and relay messages as required
Monitor the reception and client areas to ensure that they are kept tidy
Assist with ensuring that guests receive refreshments
Ensure the reception area is attended to at all times
Ensure guests are directed to the correct meeting rooms

**Administration duties such as**:
Book and coordinate meeting room bookings
Arrange courier deliveries on request and maintain appropriate records
Ensure prompt collection of packages and deliveries from reception
Provide general assistance to team leader and team members
**Requirements**:
Knowledge, experience and qualifications Required
Minimum two years prior experience in a receptionist or similar role
Previous experience in a clothing retail environment is advantageous
Matric (essential) with a relevant administration qualification (advantageous)
A valid drivers licence is advantageous
Microsoft Office proficiency - Intermediate level is preferable
Proficiency in English
Competencies required
Strong commitment to delivering a high level of customer service
Excellent verbal and written communication skills
Ability to establish rapport with all stakeholders and customers
Able to handle conflict and challenging pressures
Proven administrative, planning and organisational skills
Professional appearance
Proactive, accurate and detail-orientated
Highly motivated with a positive can-do attitude
Ability to show initiative and solution-focused
Resilient and tenacious in a fast-paced and ever-changing environment
Ability to prioritise and manage your time
Maintain high levels of confidentiality
Committed, self-motivated, driven and trustworthy

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