Portfolio Sales Professional

Job Title / Role: Portfolio Sales Professional Organization: Siemens Large Drives Location: South Africa Write up about the Division Siemens Large Drives is a world leading manufacturer of motors and converters. These products form the basis for high-efficient drive systems optimized for a wide range of industries and applications. In the area of test rigs and mining and cement, the portfolio is expanded to include complete solutions including electrification and automation. Digitalization solutions and the comprehensive global services complete the offering. Mission/Function of the role: To grow the Siemens Large Drives install base throughout Africa by increasing market share of Siemens Large Drives by positioning Siemens as the Large Drives partner of choice for key customers. What are the responsibilities of the role? - Plan sales volumes and potential of target Customers - Provide information via CRM for forecasts and planning - Analyze and evaluate markets (both technology and product portfolio) and needs of potential or existing Customers - Investigate and evaluate specific business opportunities for the Customer’s related product and service portfolio - Build Customer contacts and maintain a customer focused network - Prepare and negotiate proposals in cooperation with other involved professionals and management - Coordinate the realization of assignments, may coordinate and contribute to set up respective product developments, projects or services programs for Customers - May act as point of contact in commercial matters - Complete sales and revenue related key reporting - Contribute to the development of an After Sales Service that is focused on Customer needs - Achieving high levels of customer satisfaction through highly responsive and professional service Developed Customer Base - Customer Development Plan figures are captured annually and monitored quarterly - Customer base developed in line with target setting agreements - Relationship building and networking meets departmental and customer requirements (exhibitions, customer support etc.) - Ensure that the Siemens organisation has visibility of the network of key contacts and relationships Customer Support - Management of client queries as per departmental SOP and SLA - Resolution of queries meets Customer’s expectations, within business parameters - Customer enquiries are handed over to internal sales for preparation of quotation within SLA Reporting - Siemens CRM system is updated/managed with Customer information, projects and market opportunities as per departmental requirements - Ongoing report back of activities of local competitors - Report deadlines are met - Reports are complete and accurate Administration - Completes relevant documentation (budgets, forecasts, quotation reports, visit reports, handovers) as per departmental requirements - Ongoing follow up on orders and receivables. - Preparation of order handover documentation according to Customer requirements - Ensure all relevant documents can be sourced easily - electronically or manually - Adherence to company processes (LOA, Signatures etc.) Communication Skills - Ensure information flows where needed and present information in an accomplished manner. Keep relevant people informed of both positive and potentially negative information. - Sales Process Understanding - Demonstrate understanding of “value-added” to the Customer - Establish the appropriate business relationships with Customer decision makers - Uses consultative selling techniques to maintain Customer relationships - Establish agreement to common outcomes in negotiations with and between groups. - Gain acceptance for concepts and directions with all stakeholders - Build relationships within the siemens global organisation to support cross-regional business opportunities Siemens Policies, Procedures and Processes - Understand Siemens policies and processes in order to provide a specific service to the business Customer Knowledge - Is flexible to meet Customer needs to retain the business within business constraints (don’t over promise and under deliver) - Co-ordinate his/her functional work with the current marketing plans and efforts. - Serve as a resource for, and advocate for the use of market/client knowledge in his/her unit and inter-departmentally - Is able to use applicable Siemens’ systems proficiently in day-to-day operations and understands how these systems integrate. - Understand key technical, economic and social trends driving the client’s market Qualifications and Experience - Relevant tertiary Degree, preferably an Engineering qualification or similar - 5 years Account Management or Sales experiences (With an emphasis on External Sales) Competencies: - Knowledge of electrical and automation systems within industrial processes, with a focus on heavy industry, oil & gas and mining - Proven track record of target achievement - Must be willing to travel extensively Reporting Manager Head o