Customer Relations Officer

SBV seeks Regional Customer Liaison Officer to provide a proactive customer service function to enhance and improve the customer experience within the agreed SLA standards, by supporting customers who escalate national enquiries in support to the Regional Team Leaders and CLO nationally. **Customer and Bank Engagement - Nationally** - Engage in a...

MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Officer with 5 years of...

**The role at a glance** The Employee Relations Manager will be responsible for, and not limited to, implementing the companies employee relations programs, HR policies and procedures, managing time and attendance, and administrative support. The role will be office-based in Houghton Johannesburg, operating during USA EST hours (3pm-11pm daylight savings...

**Perform Customer/Product Research, Insights and Analytics** - Analyse Customer journey mapping processes and key performance indicators for insights, root cause analysis, trends and improvement opportunities. - Conduct Market, Customer and Product research for insights and improvement opportunities. - Conduct Voice of Customer research for insights and...

Experience working with international companies - English a must, well-spoken - Patience and conscientiousness a must - Good attention to detail - Competent with Microsoft Office Suite and comfortable on a PC **Job Types**: Full-time, Permanent **Salary**: From R9,000.00 per month **Experience**: - Customer service: 1 year (preferred)

**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Care Agents to join our remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg, operating...

**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Service Consultants to join our remote services team. As part of this team, you will be focusing on an all-American client base in the customer service and customer success sectors. This role is an in office role. The role will be office-based in Houghton Estate...

**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Satisfaction Coordinators to join our remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg,...

**PLEASE APPLY USING THE FOLLOWING LINK ONLY** **Customer Service Supervisor** MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected...

Role At a Glance MSA Outsourcing Solutions is actively hiring highly motivated and talented customer service consultant to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton...